Production Print Field Technician - On-Site Pro

Konica Minolta Business Solutions U.S.A., Inc.; City of Pewaukee (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Car allowance & mileage

Laptop provided

Phone provided

Training and development

Inclusive workplace

Job summary

Konica Minolta is seeking a Production Print Field Technician in the Pewaukee, WI area. The role involves maintaining and repairing Konica Minolta production print products, diagnosing issues, and coordinating with customers to ensure timely service.

You will travel to customer sites, leverage IT/network knowledge, and collaborate with account teams to resolve issues and expand product adoption. On-call after hours may be required.

Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT networks or A+/N+ certifications are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products.
• Use tools and gauges to diagnose and repair production machinery.
• Drive to customer sites within assigned territory, manage inventory, and inform customers on scheduling.
• Represent Konica Minolta professionally and build trusted customer relationships.
• Log service visits and document updates for each client account.
• Collaborate with Account Management and other technicians to resolve issues and expand market share.
• May be required to be available after hours on an on-call basis.

Skills

Printer repair

IT networking

Driving

Education

High school diploma

Tools

A+/N+ certification

Job description

Konica Minolta is seeking a Production Print Field Technician in the Pewaukee, WI area. The role involves maintaining and repairing Konica Minolta production print products, diagnosing issues, and coordinating with customers to ensure timely service.

You will travel to customer sites, leverage IT/network knowledge, and collaborate with account teams to resolve issues and expand product adoption. On-call after hours may be required.