Production Print Field Technician

Konica Minolta Business Solutions Canada; City of Pewaukee (WI); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Hands-on training

IT/network exposure

Car allowance

Laptop & phone provided

Benefits package

Tuition reimbursement

Job summary

Konica Minolta is hiring a Production Print Field Technician to service and repair production print products, perform diagnostics, installation, and troubleshooting. The role involves travel to customer sites within the assigned territory and building trusted customer relationships.

You’ll join a team that values hands-on training, IT/network exposure, and career growth opportunities, with a competitive mileage program and provided equipment. On-site work with comprehensive benefits awaits.

Qualifications

• 2+ years experience servicing/repairing office equipment; production printers preferred.
• High School Diploma or GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT networks or A+ / N+ certifications are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products including diagnostics, break/fix, installation and connectivity troubleshooting.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Travel to customer sites within the assigned territory; track inventory and keep customers informed on scheduling.
• Represent Konica Minolta professionally and develop trusted customer relationships while maintaining high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with Account Management and other technicians to resolve issues and expand market share.
• May be available after hours on an on-call basis.

Skills

Office equipment repair

IT networks exposure

A+ / N+ certifications

Education

High School Diploma or GED

Job description

Konica Minolta is hiring a Production Print Field Technician to service and repair production print products, perform diagnostics, installation, and troubleshooting. The role involves travel to customer sites within the assigned territory and building trusted customer relationships.

You’ll join a team that values hands-on training, IT/network exposure, and career growth opportunities, with a competitive mileage program and provided equipment. On-site work with comprehensive benefits awaits.