Production Planner / Sales Support

Opti Staffing Group; Portland (OR); On-site; USD 41,000 - 55,000; Full time

Job summary

Opti Staffing Group is hiring a Production Planner / Sales Support in NE Portland, OR. The role combines production scheduling with customer communications to ensure orders are fulfilled accurately and on time.

Ideal candidates will manage work orders in ERP, coordinate with operations, and maintain clear timelines for customers and internal teams. This is a full-time, Monday–Friday position offering competitive hourly pay and growth opportunities.

Qualifications

• Our client seeks a candidate with hands-on experience in production planning within manufacturing.
• Strong communication skills to coordinate with customers and internal teams.
• Familiarity with ERP systems and scheduling to maintain accurate records.

Responsibilities

• Coordinate production schedules to meet customer orders on time.
• Use ERP systems to track work orders, inventory, and progress.
• Serve as the main contact for customers on order updates and timelines.
• Collaborate with production, purchasing, and operations to prioritize jobs.
• Monitor material availability and capacity to prevent delays.
• Process incoming orders and communicate scheduling changes.
• Identify scheduling conflicts and help find solutions.
• Maintain order documentation and provide status updates.
• Support continuous improvement of scheduling and customer service processes.

Skills

Production planning

ERP systems

Customer communication

Scheduling

Cross-functional collaboration

Tools

ERP systems

Job description

OPTI STAFFING GROUP IS HIRING!

Opening: Production Planner / Sales Support

Location: NE Portland, OR

Pay: $30.00-$40.00/hr DOE

Schedule: Full-Time | Monday-Friday

WHO THEY ARE:

Our client is an established precision manufacturing company in NE Portland specializing in custom components and high-quality production solutions for a variety of industries. With a strong focus on quality, efficiency, and customer satisfaction, their team works collaboratively to ensure projects move smoothly from initial order through final delivery.

They're looking for an experienced Production Planner / Sales Support who understands the manufacturing process, thrives in a fast-paced environment, and can keep production schedules, customer orders, and internal communication running efficiently.

WHAT'S IN IT FOR YOU:

• Competitive pay of $30.00-$40.00/hr DOE
• Full-time, Monday-Friday schedule
• Opportunity to work with an established manufacturing team
• Variety in your day, combining production planning and customer communication
• Collaborative environment where organization and problem-solving make a direct impact

WHAT YOU'LL DO:

• Coordinate production schedules to ensure customer orders are completed accurately and on time.
• Utilize ERP systems to manage work orders, track inventory, monitor production progress, and maintain accurate records.
• Serve as a primary point of contact for customers regarding order updates, timelines, and production-related questions.
• Work closely with production, purchasing, and operations teams to prioritize jobs and maintain workflow.
• Monitor material availability, production capacity, and scheduling requirements.
• Process incoming customer orders and communicate changes or adjustments to production schedules.
• Identify potential scheduling conflicts, material shortages, or production delays and assist in finding solutions.
• Maintain accurate documentation and provide updates on order status, lead times, and delivery expectations.
• Support continuous improvement efforts to streamline scheduling and customer service processes.