Production & Installations Coordinator

PJ Fitzpatrick; Harrisburg (Dauphin County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance 401(k) with Company Mat

Paid Training

PTO

Floating Holiday

PTO on your Birthday

Job summary

PJ Fitzpatrick is seeking a Production Coordinator to oversee the transition from Sale to Installation, acting as the main liaison among customers, installation crews, warehouse staff, and the Project Manager. This full-time on-site role prioritizes timely scheduling, clear communication, and accurate documentation to ensure project success.

Ideal candidates have at least 1 year in coordination or dispatch in construction or related fields, with a high school diploma or equivalent.

Qualifications

• Strong computer skills and proficiency with scheduling or enterprise systems.
• Excellent time-management and organization abilities.
• Ability to multi-task and manage multiple priorities.
• Clear, written and verbal communication skills.
• Attention to detail and accuracy in documentation.
• Strong negotiation and stakeholder management skills.
• Proven problem resolution and customer service orientation.
• Sense of urgency and proactive work style.

Responsibilities

• Monitor job status queues to meet scheduling targets and production tasks.
• Schedule installations with customers and crews to maximize daily capacity.
• Address day-of-install challenges (e.g., weather reschedules) and communicate updates.
• Maintain timely customer updates (ETA, scheduling, confirmations, resolutions).
• Coordinate with Purchasing and Warehouse to ensure materials are ordered/received.
• Collaborate with Project Manager to prepare installation details for crews.
• Document all steps and customer communications in the system.
• Ensure completion and closeout of projects and payments with crews and accounting.
• Review post-install paperwork for accuracy with Project Manager.
• Maintain daily communication with crews and adjust schedules as needed.
• Coordinate final payment arrangements with customers and accounting.

Skills

Strong computer skills

Time management

Multi-tasking

Communication skills

Detail oriented

Negotiation

Problem solving

Customer service

Education

High School Diploma or Equivalent

Job description

PJ Fitzpatrick is seeking a Production Coordinator to oversee the transition from Sale to Installation, acting as the main liaison among customers, installation crews, warehouse staff, and the Project Manager. This full-time on-site role prioritizes timely scheduling, clear communication, and accurate documentation to ensure project success.

Ideal candidates have at least 1 year in coordination or dispatch in construction or related fields, with a high school diploma or equivalent.