Production

Waukee; Waukee (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Harri is seeking a drive-thru operator to efficiently serve guests, manage transactions, and uphold cleanliness and safety standards. The role demands strong customer service, quick thinking, and teamwork in a fast-paced environment.

Primary responsibilities include serving customers within 3 minutes, following the drive-thru steps, and communicating effectively with guests while maintaining policy adherence. This position requires reliability and the ability to work shifts.

Qualifications

• Basic reading, writing and math skills.
• Able to use computer register.
• Good verbal skills.
• Able to market the menu.
• Able to handle guest complaints.
• Works well with others.
• Able to count change.
• Maintain composure under stress.

Responsibilities

• Sell and service drive-thru guests within 3 minutes.
• Administer the 7 steps to Drive-thru while following policy and safety.
• Maintain cleanliness, restocking, sanitation, and uniform standards.
• Handle cash and company policy requirements.

Skills

Good verbal skills

Able to use computer register

Able to market the menu

Able to handle guest complaints

Works well with others

Able to count change

Maintain composure under stress

Basic reading, writing and math

Tools

Cash register

Job description

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed