Production

0550 Naples FA; Naples (FL); On-site; USD 26,000 - 40,000; Full time

Job summary

Harri in Naples, FL is seeking a Drive-Thru Operator to serve guests and handle payments efficiently. The primary goal is to complete each drive-thru transaction within three minutes while adhering to company policies and maintaining cleanliness and safety standards.

You will perform basic register duties, promote menu items, and address guest concerns. The role requires good vision, hearing, physical stamina, and the ability to work shifts in a fast-paced environment.

Qualifications

• Ability to sell and service drive-thru guests within three minutes.
• Capable of handling cash and giving correct change.
• Must be able to work in a fast-paced environment with shift work.
• Must maintain cleanliness, sanitation, and uniform standards.
• Able to market menu items and assist guests with questions.

Responsibilities

• Sell and service drive-thru guests within 3 minutes.
• Collect payment and provide accurate change.
• Maintain cleanliness and stocking of the area.
• Support safety and company policy requirements.

Skills

Customer service

Cash handling

Teamwork

Stamina

Basic math

Tools

Point-of-sale system

Job description

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed