Production

Steak 'n Shake Cape Coral; Cape Coral (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Harri is seeking a drive-thru operator to sell and serve guests at the window with speed and accuracy. The role focuses on completing orders within a 3-minute window while following the established drive-thru steps and maintaining cleanliness, safety, and professional appearance.

Ideal candidates will demonstrate strong verbal communication, basic literacy and math, and the ability to work flexible shifts while delivering friendly, efficient service and handling guest inquiries and complaints

Qualifications

• Must be able to use a computer register.
• Basic reading, writing and math skills required.
• Retain and respond to verbal requests from guests.
• Strong verbal communication abilities.
• Ability to work varying shifts.
• Remember menu items and promotions.
• Market the menu to guests.
• Handle guest complaints professionally.
• Work well with others under pressure.

Responsibilities

• Sell and service drive-thru guests to complete orders quickly and accurately.
• Follow the 7 steps to Drive-thru while maintaining cleanliness, safety, and policy compliance.

Skills

Computer register

Reading/Writing/Math

Verbal skills

Shift work

Menu knowledge

Guest handling

Teamwork

Cash handling

Stress management

Job description

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with others
• Able to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed