Product Training Lead: Launch Readiness & Learning

Biopharma Careers

Boston (MA)

On-site

USD 151,000 - 226,000

Full time

9 days ago

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Job summary

Alexion seeks a Lead, Product Training to drive the product training strategy across onboarding, launch readiness, and ongoing capability development for Field Commercial Roles. You will translate scientific and commercial strategies into engaging learning experiences, align with brand messaging, and modernize learning approaches across instructor-led, virtual, and digital formats.

You will build strong cross-functional partnerships with Marketing, Legal, Medical, Training, and Compliance,

Qualifications

Bachelor’s degree in business, education, life sciences, healthcare, or related field.
5–8 years of commercial training experience in the pharmaceutical, biotechnology, or healthcare industry.
Demonstrated experience supporting the development and execution of product training plans that align learning investments to business priorities and measurable capability outcomes.
Strong demonstrated experience building and maintaining cross-functional relationships, particularly with Marketing teams, to align training content and strategies with brand priorities and customer engagement goals.
Demonstrated experience supporting Field Commercial Roles with product training solutions that improve product knowledge, launch readiness, customer engagement, and field effectiveness.
Strong experience working in a cross-functional environment with stakeholders such as Commercial, Marketing, Legal, Compliance, Privacy, Medical, Market Access, Regulatory, and Training teams.
Proven ability to translate complex business, product, and clinical strategies into practical, engaging, and scalable learning solutions.
Strong ability to manage multiple projects, stakeholders, and competing priorities simultaneously while maintaining high quality, attention to detail, and strong execution discipline.
Strong communication, facilitation, presentation, and stakeholder management skills, with the ability to engage and influence audiences at multiple levels of the organization.
Experience developing training content using PowerPoint, Word, and Excel, delivering virtual training through platforms such as Zoom and Microsoft Teams, and managing content in learning management systems and related platforms.
Demonstrated ability to work independently, solve problems proactively, and navigate ambiguity in a fast-paced and evolving environment.
Experience supporting launch training, competitive readiness, product knowledge development, or commercial capability initiatives.
Strong organizational judgment and the ability to manage sensitive issues, differing perspectives, and competing priorities with professionalism and discretion.
Demonstrated openness to and ability to drive utilization, excitement, and acceptance of Artificial Intelligence and digital learning approaches in support of modern, scalable training solutions.

Responsibilities

Design and deliver product training programs that support onboarding, launch readiness, ongoing development, competitive preparedness, and sustained commercial capability across the product lifecycle.
Partner closely with Marketing teams to align product training content, messaging, and learning priorities with brand objectives, campaign plans, customer strategies, and market evolution.
Develop and maintain strong cross-functional relationships with stakeholders across Commercial, Marketing, Medical, Market Access, Legal, Compliance, Privacy, Regulatory, and Training teams to identify capability gaps, prioritize learning needs, and support effective training solutions.
Create and execute high-impact learning experiences across instructor-led, virtual, self-directed, and digital formats, ensuring application of adult learning principles and a strong learner experience.
Ensure field commercial teams are equipped with the product knowledge, brand understanding, clinical confidence, and contextual market awareness needed to engage customers confidently, credibly, and compliantly.
Track and manage training completion, including Pharmacovigilance-related training, to support audit readiness and compliance.
Collaborate with external vendors/consultants in the design, development, and delivery of learning materials and training programs.
Measure training impact through learner feedback, assessments, and data, then iterate for increased value.