Product Support Sales Representative

Ohio Cat; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) Match

Health insurance (multiple options)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Scholarship opportunities

Bonus potential

Company SuccessShare bonuses

Job summary

Ohio CAT, a division of Ohio Machinery Co., is seeking a technically minded Product Support Sales Representative in Columbus. You will drive aftermarket revenue by developing relationships with customers and promoting electrical gear maintenance services, switchgear upgrades, VisionLink connectivity solutions, and control system modernization.

The role requires 3+ years in industrial sales related to power systems, with knowledge of electrical distribution and remote monitoring technologies.

Qualifications

• 3+ years in industrial sales, power systems, electrical services, controls, automation, or heavy equipment product sales.
• Experience with power generation, switchgear, controls, automation systems, or industrial electrical equipment preferred.
• Knowledge of Caterpillar products and dealer operations is highly desirable.
• Understanding of industrial power systems, electrical distribution equipment, generator controls, protective relays, PLC and HMI systems, telematics and remote monitoring technologies, VisionLink and Caterpillar digital solutions.
• Ability to read electrical drawings, control schematics, and technical specs.
• Familiarity with NFPA, NEC, and electrical safety standards.

Responsibilities

• Develop and execute sales strategies for electrical equipment maintenance, testing, inspection, and upgrade programs.
• Generate proposals for electrical system repairs, upgrades, retrofits, and long-term service agreements.
• Promote Caterpillar connectivity products and services, including VisionLink and telematics solutions.
• Identify opportunities to install connectivity products cost-effectively.
• Travel within the assigned territory to perform field inspections and customer visits.
• Meet or exceed annual sales, growth, and profitability objectives.
• Collaborate with service managers, project managers, electricians, engineers, and product support teams.

Skills

Industrial sales

Power systems

Electrical services

Controls

Automation

Heavy equipment sales

Education

Engineering degree

Business degree

Job description

Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

Job Summary:

The ideal candidate is a technically minded sales professional who combines strong relationship-building skills with expertise in electrical systems, connectivity technologies, and control system modernization. The Product Support Sales Representative (PSSR) is responsible for driving aftermarket revenue growth by identifying, developing, and closing sales. The PSSR will work closely with customers, service operations, parts departments, and Caterpillar representatives to promote electrical gear maintenance services, switchgear and control panel upgrades, VisionLink® connectivity solutions, remote monitoring technologies, and electrical system modernization projects across Caterpillar-powered and allied equipment applications.

What We Are Looking For:

• Develop and execute sales strategies for electrical equipment maintenance, testing, inspection, and upgrade programs.
• Promote preventive and predictive maintenance solutions for:
  
  • Switchgear
  • Protection relays
  • Generators and generator controls
  • Automatic transfer switches (ATS)
  • Power distribution equipment
  • UPS and backup power system
• Generate proposals for electrical system repairs, upgrades, retrofits, and long-term service agreements.
• Promote Caterpillar connectivity products and services, including VisionLink and telematics solutions.
• Actively develop processes, information and solutions to enable the cost-effective installation of connectivity products.
• Identify opportunities to replace obsolete control systems and upgrade aging control panel and remote monitoring equipment.
• Meet or exceed annual sales, growth, and profitability objectives.
• Work closely with service managers, project managers, electricians, engineers, and product support teams.

Minimum Skills and Qualifications:

• Associate's or Bachelor's degree in Engineering, Electrical Engineering Technology, Business, Technical Sales, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• 3+ years of experience in industrial sales, power systems, electrical services, controls, automation, or heavy equipment product support sales.
• Experience with power generation, switchgear, controls, automation systems, or industrial electrical equipment preferred.
• Knowledge of Caterpillar products and dealer operations is highly desirable.
• Understanding of:
  
  • Industrial power systems
  • Electrical distribution equipment
  • Generator controls
  • Protective relays
  • PLC and HMI systems
  • Telematics and remote monitoring technologies
  • VisionLink and Caterpillar digital solutions
• Ability to interpret electrical drawings, control schematics, and technical specifications.
• Familiarity with NFPA, NEC, and electrical safety standards preferred.Working Conditions
• Frequent customer site visits and field inspections.
• Ability to work in industrial, construction, mining, power generation, and manufacturing environments.
• Travel within assigned territory.

Employee Benefits:

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options, including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company SuccessShare bonuses

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.