Product Support Pro: Privacy Systems & Window Treatments

Inpro US/CAN; Muskego (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Flexible spending account

Generous paid time off

Employee assistance program

Vision insurance

Life insurance

Referral program

Job summary

Inpro is seeking a Product Support Specialist for Privacy Systems (Clickeze) and Window Treatment divisions in Muskego, WI. You will support sales and customer service with product data, custom quotes, and technical information, becoming a go-to product expert.

The role requires organization, attention to detail, and collaboration with cross-functional teams, with a start date around January 4, 2027. Prior experience in a similar setting is preferred.

Qualifications

• The role requires a 2-year technical degree or 1-3 years relevant experience.
• Strong decision-making, prioritization, and meeting deadlines are essential.
• Experience with office equipment and software applications is expected.

Responsibilities

• Answer product questions from inside and outside sales teams, building a knowledge base of common questions and answers.
• Create part numbers and custom quotes for the sales and customer service teams.
• Verify dimensions on customer order forms and send to vendors for quotes.
• Provide product data and information to support product managers in developing internal resources.

Skills

Decision making

Prioritization

Attention to detail

Organizational skills

Office software proficiency

Education

2-year technical degree or 1-3 years relevant work experience

Job description

Inpro is seeking a Product Support Specialist for Privacy Systems (Clickeze) and Window Treatment divisions in Muskego, WI. You will support sales and customer service with product data, custom quotes, and technical information, becoming a go-to product expert.

The role requires organization, attention to detail, and collaboration with cross-functional teams, with a start date around January 4, 2027. Prior experience in a similar setting is preferred.