Product Specialist: Land Rover Tech & Demo Expert

Sonic Automotive; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

SHL Package: Sonic Sales Associate

Job summary

Land Rover SW Houston, part of Sonic Automotive, is hiring a Product Specialist to guide customers through vehicle features and ownership benefits. You will build product knowledge, conduct owner clinics, and support sales staff with technology demonstrations.

The role emphasizes a pressure-free customer experience, ongoing product education, and post-delivery follow-up to ensure satisfaction and retention.

Qualifications

• High school diploma or equivalent required.
• Authorized to work in the USA.
• Must pass pre-employment screenings (background checks, MVR, drug test, credit report).
• Must be able to perform duties safely.

Responsibilities

• Provides a pressure-free ownership experience and explains vehicle features.
• Assesses customer knowledge to tailor the ownership experience.
• Demonstrates vehicle features and technologies to customers.
• Maintains total product knowledge and understands competitors' features.
• Keeps up-to-date on new products and accessories and their benefits.
• Follows up with customers after delivery to answer questions.
• Directs customers to information resources.
• Trains staff on key technologies and demonstrations.
• Conducts new owner clinics and product Q&A by phone or in person.

Education

High school diploma or equivalent

Job description

Land Rover SW Houston, part of Sonic Automotive, is hiring a Product Specialist to guide customers through vehicle features and ownership benefits. You will build product knowledge, conduct owner clinics, and support sales staff with technology demonstrations.

The role emphasizes a pressure-free customer experience, ongoing product education, and post-delivery follow-up to ensure satisfaction and retention.