Product Specialist (Intermediate)

ManpowerGroup Global Inc.; Gardiner (ME); Hybrid; USD 39,000 - 52,000; Full time

Job summary

ManpowerGroup Global Inc. seeks a Product Specialist/BA to support the development, implementation, and continuous improvement of a Roof and Flood Mitigation Resiliency Program in Gardiner, Maine. You will coordinate with internal stakeholders, insurers, contractors, and evaluators to ensure program success.

The role requires UAT, training material review, and strong collaboration with external partners. This contract position is hybrid, with in-office presence 2–3 days weekly and preference for

Qualifications

• Bachelor's degree (or equal years experience) in public administration, business administration, finance, emergency management, insurance, public policy, engineering, construction, risk management, or a related field.

Responsibilities

• Support program implementation, operational setup, and ongoing process improvements.
• Conduct user acceptance testing (UAT) to ensure system functionality, accuracy, and alignment with program requirements.
• Review training and program materials for accuracy, completeness, and consistency.
• Manage and review applications to ensure completeness, eligibility, and compliance with program guidelines.
• Serve as a subject matter expert on program policies and procedures, providing guidance and answering applicant questions throughout the application lifecycle.
• Coordinate with contractors, evaluators, and external partners to facilitate application reviews and project approvals.
• Monitor applications through all stages of the review and approval process, ensuring timely processing and effective communication with all parties.
• Identify opportunities to enhance program efficiency, customer experience, and operational effectiveness.
• Maintain strong working relationships with bureau resources, insurance partners, construction professionals, and technology vendors to support program success.

Skills

User Acceptance Testing

Create Training Materials

Stakeholder Engagement

Education

Bachelor's degree or equivalent experience in a related field

Job description

Product Specialist/BA

Work Location: Gardiner Maine - Hybrid in office 2-3 days weekly - Candidates must live within 2 hours of Gardiner Maine.

Duration: 8+ month contract opp.

Rate: $33hr W-2

Top 3 Skills:

• User Acceptance Testing
• Create Training Materials
• Stakeholder Engagement

The Product Specialist is responsible for supporting the development, implementation, administration, and continuous improvement of a Roof and Flood Mitigation Resiliency Program. This role oversees financial assistance initiatives designed to help property owners reduce their vulnerability to catastrophic natural hazards through mitigation and resilience improvements.

As the primary point of coordination, the Product Specialist collaborates with internal stakeholders, insurance organizations, construction professionals, technology partners, contractors, and program evaluators to ensure successful program delivery and compliance.

Key Responsibilities:

• Support program implementation, operational setup, and ongoing process improvements.
• Conduct user acceptance testing (UAT) to ensure system functionality, accuracy, and alignment with program requirements.
• Review training and program materials for accuracy, completeness, and consistency.
• Manage and review applications to ensure completeness, eligibility, and compliance with program guidelines.
• Serve as a subject matter expert on program policies and procedures, providing guidance and answering applicant questions throughout the application lifecycle.
• Coordinate with contractors, evaluators, and external partners to facilitate application reviews and project approvals.
• Monitor applications through all stages of the review and approval process, ensuring timely processing and effective communication with all parties.
• Identify opportunities to enhance program efficiency, customer experience, and operational effectiveness.
• Maintain strong working relationships with bureau resources, insurance partners, construction professionals, and technology vendors to support program success.

Qualifications:

• Bachelor's degree (or equal years experience) in public administration, business administration, finance, emergency management, insurance, public policy, engineering, construction, risk management, or a related field.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.