Product Specialist - Government Resilience Programs (Hybrid)

The Panther Group; Gardiner (ME); Hybrid; USD 61,000 - 83,000; Full time

Job summary

The Panther Group is hiring a W2 Contract Product Specialist to support a Roof and Flood Mitigation Resiliency Program for a state government partner.

The role focuses on development, implementation, administration, and continuous improvement of the program, coordinating with internal stakeholders, insurance organizations, construction professionals, and technology vendors to ensure compliant and successful outcomes.

Qualifications

• Bachelor's degree (or equal years’ experience) in a related field.

Responsibilities

• Support program implementation, operational setup, and ongoing process improvements.
• Conduct user acceptance testing (UAT) to ensure system functionality, accuracy, and alignment with program requirements.
• Review training and program materials for accuracy, completeness, and consistency.
• Manage and review applications to ensure completeness, eligibility, and compliance with program guidelines.
• Serve as a subject matter expert on program policies and procedures, providing guidance and answering applicant questions throughout the application lifecycle.
• Coordinate with contractors, evaluators, and external partners to facilitate application reviews and project approvals.
• Monitor applications through all stages of the review and approval process, ensuring timely processing and effective communication with all parties.
• Identify opportunities to enhance program efficiency, customer experience, and operational effectiveness.
• Maintain strong working relationships with bureau resources, insurance partners, construction professionals, and technology vendors to support program success.

Skills

User Acceptance Testing

Create Training Materials

Stakeholder Engagement

Professional

Education

Bachelor's degree

Job description

The Panther Group is hiring a W2 Contract Product Specialist to support a Roof and Flood Mitigation Resiliency Program for a state government partner.

The role focuses on development, implementation, administration, and continuous improvement of the program, coordinating with internal stakeholders, insurance organizations, construction professionals, and technology vendors to ensure compliant and successful outcomes.