Product Specialist

Staffmark; Plano (TX); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Job summary

Staffmark Total Talent Solutions is offering a contract opportunity for a Product Specialist in Plano, TX. The role focuses on maintaining technical knowledge of home appliance and electronics products, preparing and reviewing manuals, and collaborating with Product Support to enhance service guides.

Ideal candidates hold an engineering degree with 2–3 years of experience, possess strong analytical and communication skills, and can work well across teams to develop go-to-market plans and ensure

Qualifications

• Bachelor’s or Associate degree in Engineering or related field.
• Strong problem solving and analytical skills.

Responsibilities

• Maintain technical knowledge within Home Appliance and Electronic Products.
• Develop, prepare and review technical documents, test procedures, user guides, installation and service manuals.
• Report and follow up with issues found during reviewing manuals.
• Communicate with Product Support teams to improve service guides/contents quality.
• Demonstrate value of product technology to advance customer objectives.
• Provide insight on applicability of highly complex products to customers.

Skills

Home appliances

Electronics

Detail oriented

Education

Engineering degree

Job description

Job Title: Product Specialist

Location: Plano, TX

Pay Rate: $30.54 per hour

Schedule: Fully on-site, Monday thru Friday 8:00AM to 5:00PM (hours may vary)

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.

Product Specialist

Top Skills:

1. Technical background in home appliances and/or electronics
2. Service guide enhancing
3. Detail oriented

Responsibilities:

• Maintain technical knowledge within Home Appliance and Electronic Products
• Development, preparation and review of technical documents, test procedures, user guide, installation and service manuals.
• Report and follow up with issues found during reviewing manuals
• Communicate with Product Support teams to improve Service guide/contents quality
• Demonstrate the value of a product technology to advance customers objectives
• Provide insight and thought leadership to customers concerning applicability of highly complex products
• Analyze and apply industry, competition and market knowledge to present the positive value of our solutions.
• Recommend products and services configurations to assist with any system design and integration necessary
• Develop and implement a company-wide go-to-market plan, working with all departments to execute
• Ensure product quality expectations are defined and known across the team

Requirements:

• Associate’s / Bachelor’s degree in Engineering
• 2-3 years’ experience preferred
• Strong problem solving and analytical skills, communication(verbal and written) skills, and organizational and documentation skills
• Should be a team player and should have good communication skill to communicate with different group within company.
• Needs to have hands on experience with Home Appliance products and some basic knowledge for analysis.
• Comfortable to review technical documents and upload to system.

Preferred Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Ability to work independently and manage ones time.
• Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

Staffmark talent working with this client receive competitive compensation and a great benefits package!

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off, + more!