Product Operations Manager — Portfolio & Growth Lead
ServiceChannel
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Benefits offered by this job
Job summary
ServiceChannel is seeking a Product Operations Manager to run program management for innovation projects, guide planning and development cycles, and support portfolio reporting to senior leaders. You will help gather inputs for business cases and ROI analyses to shape prioritization and investment decisions.
The role thrives in a high-growth environment and requires cross-functional leadership, data-driven decision making, and strong communication with executives and teams across the
Qualifications
- 3+ years of project/program management or product operations.
- Experience running portfolio governance or annual roadmapping.
- Ability to lead multiple cross-functional programs with follow-through.
- Strong problem-solving and analytical skills.
- Excellent written and verbal communication, including executives.
Responsibilities
- Run program management for innovation projects from concept to business case approval.
- Drive planning and development cycles, roadmaps, and cross-team dependencies.
- Support monthly portfolio reporting with strategic updates to senior leaders.
- Assist in ROI analysis and data-driven investment decisions.
- Foster operational excellence and scalable processes.
Skills
Education
Tools
Job description
ServiceChannel is seeking a Product Operations Manager to run program management for innovation projects, guide planning and development cycles, and support portfolio reporting to senior leaders. You will help gather inputs for business cases and ROI analyses to shape prioritization and investment decisions.
The role thrives in a high-growth environment and requires cross-functional leadership, data-driven decision making, and strong communication with executives and teams across the
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