Strategic Product Operations Lead

Fortive; United States; Remote; USD 110,000 - 183,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with match

Paid parental leave

Job summary

ServiceChannel, part of Fortive, seeks a Product Operations Manager to drive program management for innovation projects and manage planning and development cycles across a multi-site portfolio. You will support governance, ROI analysis, and data-driven prioritization to shape what gets prioritized.

You will work in a fast-growing SaaS environment, collaborating with product leadership to strengthen reporting cadence and cross-functional execution.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of experience in Project/Program Management or Product Operations.
• Experience running or supporting a portfolio governance or reporting cadence and an annual planning/roadmapping cycle.
• Experience leading programs and projects with cross-functional impact, including hands-on project management of multiple concurrent projects.
• Excellent organization skills and a track record of dependable follow-through.
• Demonstrated record of problem-solving, influencing, and analytical skills.
• Outstanding communication, presentation, and interpersonal skills.
• Strong verbal and written professional skills; ability to compile and present data, insights, and recommendations to different audiences, including executives.

Responsibilities

• Run program management for innovation projects — drive ideas from concept through business model approval, keeping teams aligned, unblocked, and on schedule.
• Drive the team's planning & development cycles — from the annual roadmapping cycle that sets up next year's portfolio plan to scoping reviews and handling cross-team dependencies or blockers.
• Support the monthly portfolio reporting cadence — partnering with the team to deliver strategic updates on key projects and initiatives to senior leaders, and preparing the standard work that gives detailed visibility across the portfolio.
• Support business cases and ROI analysis for product investments — gathering inputs and pressure-testing assumptions with Product Leadership so prioritization decisions are grounded in data.
• Drive operational excellence through streamlined processes, increased efficiency, and best practices, while fostering innovation and continuously improving operational delivery.
• Cultivate strong relationships with peers, stakeholders, and executives, ensuring open and effective communication.
• Exhibit excellent judgment on sensitive and cross-functional issues, fostering collaboration between leadership, the operating team, and the broader organization to drive resolution.
• Approach complex business challenges with an entrepreneurial spirit, creativity, and a focus on data-driven results and tangible outcomes.

Skills

Program Management

Portfolio Governance

Cross-functional Leadership

Data Analysis

Stakeholder Management

Communication

Education

Bachelor's degree

Tools

Jira

Miro

Microsoft 365

Job description

ServiceChannel, part of Fortive, seeks a Product Operations Manager to drive program management for innovation projects and manage planning and development cycles across a multi-site portfolio. You will support governance, ROI analysis, and data-driven prioritization to shape what gets prioritized.

You will work in a fast-growing SaaS environment, collaborating with product leadership to strengthen reporting cadence and cross-functional execution.