Product Operations Lead: Strategy, Data & Delivery

Emerald Development Managers LP; San Francisco (CA); Hybride; USD 140 000 - 210 000; Plein temps

Résumé du poste

Socure is seeking a seasoned Product Operations professional to unify planning, reporting, and process across product teams. You will own dashboards, metrics, and cross‑functional coordination to enable faster, more reliable delivery in a hybrid model.

Responsibilities include defining cadence, standardizing processes, and partnering with Finance, RevOps, Engineering, and GTM to align data with strategy. Strong analytics and documentation skills are essential for success.

Qualifications

• 6+ years in Product Operations, Business/Sales Operations, or a Product Analyst/Management role.
• Experience building dashboards and reports in PPM tools, Tableau, Looker, or spreadsheets.
• Experience designing and documenting repeatable processes and cadences.

Responsabilités

• Build and maintain dashboards and reports for leadership and embedded product teams.
• Define and track core product operations metrics (cycle time, roadmap adherence, planning hygiene).
• Centralize Product Performance metrics, telemetry, and reporting with central data/BI teams.
• Partner with Finance, Sales/RevOps, and Engineering to bring CRM/ARR data into prioritization.
• Support recurring reporting cadences like business reviews and planning.
• Monitor data quality and drive hygiene across reporting systems.
• Design repeatable planning processes and roadmaps that are scalable.
• Create templates, playbooks, and checklists to reduce admin burden.
• Train and assist product teams on shared tools and processes.
• Facilitate cross-functional handoffs and align on strategy vs execution.

Connaissances

Dashboarding

Analytics

LLM tools

Process design

Cross-functional facilitation

Documentation

Autonomy

Communication

Outils

Tableau

Looker

Google Sheets

Excel

Description du poste

Socure is seeking a seasoned Product Operations professional to unify planning, reporting, and process across product teams. You will own dashboards, metrics, and cross‑functional coordination to enable faster, more reliable delivery in a hybrid model.

Responsibilities include defining cadence, standardizing processes, and partnering with Finance, RevOps, Engineering, and GTM to align data with strategy. Strong analytics and documentation skills are essential for success.