Senior Product Ops & Systems Leader

Socure; Tysons (VA); On-site; USD 180,000 - 240,000; Full time

Job summary

Socure is seeking a Principal Product Operations Manager to oversee the product systems, tools, and analytics that power product planning and delivery. You will own the centralized hub while supporting embedded product teams, ensuring consistency, repeatability, and strategic alignment across roadmaps and execution.

The role emphasizes building scalable processes, dashboards, and data pipelines to drive faster decision making and stronger product performance within a hybrid centralized/embedded

Responsibilities

• Own the product systems & tools stack: administer core PM tools and workflows.
• Own the connection between the product management platform and the engineering work-tracking system (e.g., Jira) — field mapping, status sync, and data consistency.
• Manage the broader product tech stack: evaluate new tools, prevent tool sprawl, and maintain integrations across roadmap, delivery, feedback, and CRM systems.
• Build and maintain the intake and prioritization workflows product teams use to submit, score, and rank requests.
• Document system configuration and standard operating procedures so system knowledge isn’t concentrated in one person.

Job description

Socure is seeking a Principal Product Operations Manager to oversee the product systems, tools, and analytics that power product planning and delivery. You will own the centralized hub while supporting embedded product teams, ensuring consistency, repeatability, and strategic alignment across roadmaps and execution.

The role emphasizes building scalable processes, dashboards, and data pipelines to drive faster decision making and stronger product performance within a hybrid centralized/embedded