Principal Product Ops Leader

Socure; Seattle (WA); On-site; USD 130,000 - 180,000; Full time

Job summary

Socure seeks a Principal Product Operations Manager to own the product systems, tools, reporting, and processes that drive planning and delivery across product teams. The role emphasizes connecting strategy with execution and maintaining a scalable, hybrid centralized/embedded model.

You will own the core product management tools, ensure data consistency with engineering work-tracking (e.g., Jira), and build comprehensive dashboards and KPIs to guide leadership and embedded teams.

Qualifications

• Product Operations exists to give product teams the systems, data, and processes they need to plan, prioritize, and deliver well.
• The role sits at the center of that discipline, owning four things: the tools and systems product teams plan and work in, the reporting and analytics that give visibility, the process that makes planning repeatable, and keeping strategy and execution connected.

Responsibilities

• Own the product systems & tools stack: administer core product management/roadmapping platform, connect with Jira, manage broader product tech stack, build intake and prioritization workflows, document configurations.
• Support reporting & analytics for the Product Org: build dashboards, define core metrics, centralize telemetry with data/BI teams, partner with Finance/Sales/RevOps/Engineering to bring data into prioritization, support recurring reporting cadences.

Job description

Socure seeks a Principal Product Operations Manager to own the product systems, tools, reporting, and processes that drive planning and delivery across product teams. The role emphasizes connecting strategy with execution and maintaining a scalable, hybrid centralized/embedded model.

You will own the core product management tools, ensure data consistency with engineering work-tracking (e.g., Jira), and build comprehensive dashboards and KPIs to guide leadership and embedded teams.