Product Operations Data & Process Transformation Lead

020 Cisco Systems, Inc.; San Jose (CA); On-site; USD 135,000 - 176,000; Full time

Job summary

Cisco Systems, Inc. is seeking a senior BI/PLM-focused professional to shape the strategy and execution of data-driven initiatives across the Product Operations portfolio.

You will collaborate with peers, senior leaders, and SMEs to translate complex PLM processes into scalable, actionable analytics, driving improvements in product health, development velocity, and operational KPIs. The role emphasizes leading cross-functional BI programs, leveraging GCP tools like BigQuery and Cloud Composer,

Qualifications

• Bachelor’s degree as listed above.
• 7+ years of PLM, NPI/Sustaining, HW development, and end-to-end supply chain engineering.
• 5+ years of program management leading cross-functional teams in complex environments.

Responsibilities

• Collaborate with senior leaders and SMEs to shape PLM and BI strategies.
• Bridge PLM processes with data-driven insights to enable scalable operations.
• Define and automate quality frameworks ensuring high-fidelity data.
• Lead cross-functional initiatives across Product Operations, GMO, T&Q, and Engineering.
• Drive real-time operational insights using GCP and BI tools.

Skills

SQL

Tableau/Power BI

GCP

Python/R

Education

Bachelor’s degree in Engineering, Supply Chain, Operations, Information Systems, or related field

Tools

BigQuery

Cloud Composer

Job description

Cisco Systems, Inc. is seeking a senior BI/PLM-focused professional to shape the strategy and execution of data-driven initiatives across the Product Operations portfolio.

You will collaborate with peers, senior leaders, and SMEs to translate complex PLM processes into scalable, actionable analytics, driving improvements in product health, development velocity, and operational KPIs. The role emphasizes leading cross-functional BI programs, leveraging GCP tools like BigQuery and Cloud Composer,