Product Operations Data & Process Improvement Lead

Cisco

Austin (TX)

On-site

USD 135,000 - 176,000

Full time

28 hours ago

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Benefits offered by this job

Health insurance

401(k) with match

Paid parental leave

Disability coverage

Life insurance

Holiday time off

Vacation time

Sick time

Volunteer days

Job summary

Cisco is seeking a senior Product Operations BI lead in Austin, TX to shape our data strategy and drive analytics across the product lifecycle. You will partner with Product Operations, GMO, T&Q, and Engineering to deliver scalable, data-driven insights and improve operational efficiency.

Leveraging GCP tools like BigQuery and Cloud Composer, you will ensure high-fidelity data, automate data quality, and enable rapid decision-making across NPI and sustaining phases.

Qualifications

7+ years in PLM, NPI/Sustaining, HW development, and end-to-end supply chain engineering.
5+ years of program management leading cross-functional teams.
Expert proficiency in SQL, Tableau, or Power BI.
Experience with Google Cloud Platform or similar for data visualization.

Responsibilities

Lead the BI strategy and execution to improve data-driven decision making across the product portfolio.
Collaborate with Product Operations, GMO, T&Q, and Engineering to unify data objectives.
Architect scalable analytics on GCP and leverage BigQuery/Cloud Composer for real-time insights.
Define and automate data quality and risk mitigation within PLM processes.

Skills

SQL

Tableau

Power BI

Google Cloud Platform

Education

Bachelor's degree in Engineering/SC/IT or related

Tools

GCP

Job description

Leveraging GCP tools like BigQuery and Cloud Composer, you will ensure high-fidelity data, automate data quality, and enable rapid decision-making across NPI and sustaining phases.

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