Product Operations Process & Data Governance Lead

Cisco; Austin (TX); On-site; USD 148,000 - 193,000; Full time

Job summary

Cisco is seeking a Product Operations Leader to design, simplify, and continuously improve business processes across PLM, product data, and BI domains. You will partner with Engineering, Manufacturing, Supply Chain, Quality, and Product Management to strengthen lifecycle execution and data governance.

Responsibilities include defining KPI requirements, dashboards, and reporting frameworks, driving governance improvements, and enabling scalable, auditable processes while promoting change

Qualifications

• Bachelor's degree is required in business, Engineering, Supply Chain, Operations, or related field.
• 8+ years of experience in Product Operations, BPM, PLM, Product Data Management, BI, Data Operations, PM, or related functions
• Experience supporting PLM, product data, BOM, engineering change, and lifecycle governance processes in a complex enterprise environment
• Experience partnering with cross-functional business and technical teams to define and implement scalable process solutions
• Experience with KPI development, dashboarding, reporting requirements, and operational performance management

Responsibilities

• Lead design, simplification, and continuous improvement of business processes to strengthen product lifecycle execution and data governance.
• Partner with cross-functional teams to align processes and improve operational consistency, enabling better decision-making through enhanced reporting and analytics.
• Drive governance improvements across product master data, engineering change management, and lifecycle operations to ensure compliance and audit readiness.
• Define business requirements for KPIs, dashboards, and reporting frameworks that increase visibility into process health and operational performance.
• Champion change management and adoption of new processes and tools to modernize workflows and improve scalability.

Skills

KPI development

Dashboarding

Reporting requirements

Operational performance management

Cross-functional collaboration

Education

Bachelor's degree in business, Engineering, Supply Chain, Operations, Data Analytics, or related field

Tools

Tableau

Power BI

Snowflake

ERP integrations

Job description

Cisco is seeking a Product Operations Leader to design, simplify, and continuously improve business processes across PLM, product data, and BI domains. You will partner with Engineering, Manufacturing, Supply Chain, Quality, and Product Management to strengthen lifecycle execution and data governance.

Responsibilities include defining KPI requirements, dashboards, and reporting frameworks, driving governance improvements, and enabling scalable, auditable processes while promoting change