Data-Driven Product Operations Leader

Cisco Systems, Inc.; San Jose (CA); On-site; USD 149,000 - 193,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Product Operations professional to lead the design and continuous improvement of business processes across PLM, product data, and governance.

You will partner with cross-functional teams to ensure compliant, scalable workflows and enhanced reporting for better decision-making. The role emphasizes change management and adoption of new processes and tools to modernize workflows and improve operational scalability, with a focus on data quality and lifecycle

Qualifications

• Bachelor’s degree in business, Engineering, Supply Chain, Operations, Data Analytics, or related field.
• 8+ years of experience in Product Operations, Business Process Management, PLM, Product Data Management, BI, Data Operations, Program Management, or related functions.
• Experience supporting PLM, product data, BOM, engineering change, and lifecycle governance in a complex enterprise environment.
• Experience partnering with cross-functional teams to define and implement scalable process solutions.
• Experience with KPI development, dashboarding, reporting requirements, and operational performance management.

Responsibilities

• Lead the design, simplification, and continuous improvement of business processes to strengthen product lifecycle execution and data governance.
• Partner with cross-functional teams to align processes and improve operational consistency, enabling better decision-making through enhanced reporting and analytics.
• Drive governance improvements across product master data, engineering change management, and lifecycle operations to ensure compliance and audit readiness.
• Define business requirements for KPIs, dashboards, and reporting frameworks that increase visibility into process health and operational performance.

Skills

Bachelor’s degree

8+ years experience

PLM

data governance

KPI development

Education

Bachelor’s degree

Job description

Cisco Systems, Inc. is seeking a Product Operations professional to lead the design and continuous improvement of business processes across PLM, product data, and governance.

You will partner with cross-functional teams to ensure compliant, scalable workflows and enhanced reporting for better decision-making. The role emphasizes change management and adoption of new processes and tools to modernize workflows and improve operational scalability, with a focus on data quality and lifecycle