Product Operating Model Engineer - Hands-On Process Builder

Openkyber, LLC; Alaska; On-site; USD 95,000 - 130,000; Full time

Job summary

Openkyber, LLC is seeking a Business Process Engineer to build a Product Operating Model. The role focuses on hands-on work—gathering information, facilitating conversations, and translating outcomes into usable process maps and workflows.

Responsibilities include leading sessions, documenting decisions, and delivering end-to-end processes with clear ownership and governance across product teams and stakeholders.

Qualifications

• Must be a hands-on Business Process Engineer who can design and document end-to-end processes and workflows.
• Experience building Product Operating Models and detailed process maps (Visio/Lucidchart/Miro).
• Strong facilitator who can lead conversations with business and technology leaders and translate discussions into practical deliverables.

Responsibilities

• Lead sessions with business and tech stakeholders to map current and future-state processes.
• Identify decision points, ownership, handoffs, and pain points across processes.
• Create end-to-end process maps, swimlanes, RACIs, and workflows; document governance and controls.
• Build and maintain process documentation using Visio, Lucidchart, Miro, PowerPoint, or similar tools.
• Collaborate with Product, Portfolio, Technology, Finance, Risk, and Operations to ensure cross-boundary alignment.
• Iterate designs based on feedback and mature the Product Operating Model.

Job description

Openkyber, LLC is seeking a Business Process Engineer to build a Product Operating Model. The role focuses on hands-on work—gathering information, facilitating conversations, and translating outcomes into usable process maps and workflows.

Responsibilities include leading sessions, documenting decisions, and delivering end-to-end processes with clear ownership and governance across product teams and stakeholders.