Product Manager II - Payment Orchestration (Fully Remote)

HighLevel; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

HighLevel seeks to advance its payment orchestration platform with end-to-end ownership of the roadmap, focusing on reliability and successful transactions. You will shape provider strategy, optimize authorization outcomes, and ensure precise receipts and records across the lifecycle.

Ideal candidates bring deep payments/fintech experience, strong API/webhook fluency, and the ability to partner with engineering to balance trade-offs and deliver impactful features for a global B2B SaaS platform.

Qualifications

• Proven experience in payments or fintech with understanding of PSP integrations and lifecycle.
• Strong fluency with APIs, webhooks, and system trade-offs enabling collaboration with engineering.
• Experience owning product roadmaps and delivering end-to-end features in a payments context.

Responsibilities

• Own end-to-end roadmap for the payment orchestration platform, ensuring reliability, coverage, and transaction success.
• Drive routing and provider strategy using data on authorization rates and failure reasons to optimize outcomes.
• Oversee robust webhook processing and ensure accurate, trustworthy receipts and transaction records.

Skills

Payments/fintech experience

APIs & webhooks

PSP integrations

Roadmap ownership

Job description

• Own the end-to-end roadmap for the payment orchestration platform, ensuring reliability, coverage, and transaction success.
• Define and deliver features that span the orchestrator, transaction lifecycle, receipts, and webhook ingress.

Who You Are:

• Proven experience in payments or fintech, with a deep understanding of PSP integrations and the authorization-to-settlement lifecycle.
• Strong technical fluency in APIs, webhooks, and system trade-offs, enabling close partnership with engineering.

What You'll Do:

• Drive routing and provider strategy, leveraging data on authorization rates and failure reasons to optimize outcomes.
• Oversee robust webhook processing and ensure accurate, trustworthy receipts and transaction records.

Why Join Us:

• Be part of a mission-driven, well-funded company with a global impact, working on critical infrastructure.
• Embrace a culture of continuous improvement and collaboration, with opportunities to scale a B2B SaaS platform.

HighLevel

HighLevel is an AI-powered, all-in-one white-label sales and marketing platform serving over 2 million businesses globally. With a remote-first team of over 1,500 across 15+ countries, they foster a culture of creativity, collaboration, and people-first values.