Payments Product Manager (LATAM, Remote)

Maxana; Puerto Rico; Remote; USD 67,000 - 84,000; Full time

Benefits offered by this job

Fully remote

Full-time contract via Maxana

Job summary

Maxana, a high-growth consumer subscription company, seeks a Payments Product Manager to own our payments platform end to end. This is not a greenfield build; you’ll work with a modern stack including a payments microservice, a routing layer, BNPL, and analytics.

You will define the roadmap, run analyses from the data warehouse, negotiate vendor SLAs, and present findings to the CFO. Remote LATAM with US Eastern overlap required.

Qualifications

• 5+ years in payments product or payments program management.
• Hands-on with payment orchestration platforms and multi-MID routing.
• Dunning and recovery expertise: retry logic and involuntary churn metrics.
• Data self-sufficiency in modern BI tools; you don't wait on an analyst.
• Demonstrated AI-native workflow using LLM/agentic tools in product work.

Responsibilities

• Write specs, pull numbers from the data warehouse, and present findings to the CFO.
• Set the roadmap and ship; measure impact with dashboards and metrics.
• Audit the dunning stack and negotiate vendor SLAs for improvements.
• Own the payments end-to-end and drive resolving issues when they occur.

Skills

Payments product mgmt

Payment orchestration

Dunning & recovery

BI data self-sufficiency

AI-native workflow

Chargebacks & fraud

Regulatory compliance

Tools

BI tools

Job description

Payments Product Manager (LATAM, Remote)

Our client, a high-growth consumer subscription company, is hiring a Payments Product Manager to own their payments platform end to end. This is not a greenfield build. You inherit a modern stack - a first-party payments microservice, a payment orchestration layer routing across processors, BNPL, automated dunning, and a self-serve analytics layer - plus a dedicated engineering scrum team. Your job is to push it forward.

Two priorities define the first six months. First, rebill recovery: a meaningful share of subscription rebills fail, and too many of those customers churn for payment reasons, not product reasons. You'll audit the dunning stack, evaluate vendors, and decide whether to optimize, switch, or layer. Second, initial auth rate: routing optimization, network tokenization, express checkout, and continuous experimentation at the checkout layer.

In a given week you'll write a spec, pull your own numbers out of the data warehouse, negotiate a vendor SLA, and present findings to the CFO. There is no payments ops team behind you. When something breaks, you drive resolution. You set the roadmap, you ship, you measure.

Requirements

• 5+ years in payments product or payments program management, subscription or e-commerce
• Hands-on experience with payment orchestration platforms and multi-MID routing
• Dunning and recovery expertise: retry logic, involuntary churn metrics, vendor evaluation
• Data self-sufficiency in modern BI tools - you don't wait on an analyst
• Demonstrated AI-native workflow: you actually use LLM and agentic tools in your product work today. This is a minimum qualification, not a preference.
• Comfortable owning chargebacks, fraud posture, and regulatory compliance context
• Remote, based in Latin America; overlap with US Eastern business hours required

Benefits

• Fully remote
• Full-time contract via Maxana (long-term engagement)
• Compensation: $6,000-7,500 USD/month depending on experience