Product Manager - Digital Gifting & Experience

Freedom Living co.; Jericho (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

1-800-FLOWERS.COM, INC is seeking a customer-obsessed Product Manager to shape and deliver high-quality digital gifting experiences across our brands. You will own product initiatives spanning enterprise web and native apps, from discovery to checkout and post-purchase touchpoints.

You will turn customer and business needs into clear, actionable requirements; partner with Engineering, Design, QA, Analytics, Marketing, Merchandising, and Operations; and ensure features launch with usability,

Qualifications

• 5+ years of product management experience in consumer digital products, e-commerce, or retail.
• Experience owning customer-facing web and/or native-app product experiences.
• Managing products across complex customer journeys (discovery to post-purchase).
• Strong ability to translate opportunities into customer-centered solutions.
• Experience in Agile environments and backlog management with Jira.

Responsibilities

• Own defined product areas across web and native app experiences from discovery to launch.
• Translate customer insights and business priorities into strategy, roadmaps, and requirements.
• Define user stories, acceptance criteria, and release plans for delivery teams.
• Prioritize and maintain a healthy backlog; lead refinement and sprint planning.
• Partner with Design to create intuitive omnichannel gifting experiences.
• Collaborate with Engineering and QA to triage defects and resolve issues quickly.
• Work with Marketing, Merchandising, Analytics, Operations and brand teams to align with business goals.
• Establish success metrics and monitor launches to drive continuous improvement.
• Communicate priorities and progress clearly to stakeholders and leadership.

Skills

Product management

Agile

Stakeholder management

Analytical thinking

User storytelling

Tools

Jira

Job description

1-800-FLOWERS.COM, INC is seeking a customer-obsessed Product Manager to shape and deliver high-quality digital gifting experiences across our brands. You will own product initiatives spanning enterprise web and native apps, from discovery to checkout and post-purchase touchpoints.

You will turn customer and business needs into clear, actionable requirements; partner with Engineering, Design, QA, Analytics, Marketing, Merchandising, and Operations; and ensure features launch with usability,