Product Manager, CIAM & Identity Platform

Zinnia; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Profit sharing

Tuition reimbursement

Bonus opportunity

Job summary

Zinnia is seeking a Product Manager for Customer Identity & Access Management (CIAM) to shape and deliver authentication, authorization, and user lifecycle features. You will own backlog and collaborate with Engineering and Security to translate requirements into shipped features.

You will partner across teams to balance security with a smooth user experience, manage release planning, and respond to carrier, distributor, and end-user needs.

Qualifications

• 5+ years in Product Management, with exposure to identity and access management or CIAM.
• Bachelor’s or Master’s degree in technology or related field.
• Working knowledge of identity standards: OAuth 2.0, OpenID Connect, SAML, SCIM.
• Familiarity with CIAM/IAM platforms and providers (Okta/Auth0, Ping, Azure AD B2C).
• Understanding of authentication/authorization models (SSO, MFA, passwordless, RBAC/ABAC).
• Security, privacy, and regulatory requirements in a regulated industry.
• Hands-on API integration, SQL, and data analysis.
• SDLC, system interfaces, and data integration.
• Ability to collaborate across Product, Engineering, Security in a global setting.
• Experience with Agile (Scrum/Kanban) and tooling.
• Life & Annuity or financial-services familiarity is a plus.

Responsibilities

• Own the CIAM backlog and contribute to the CIAM roadmap across consumer, partner, and workforce identities.
• Write clear requirements and user stories for identity capabilities (SSO, MFA, passwordless, RBAC/ABAC).
• Collaborate with Engineering on identity protocols and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM).
• Evaluate build‑vs‑buy options for identity providers and maintain integration approaches across Zinnia products.
• Balance security, privacy, and usability to reduce friction while protecting against threats.
• Partner with Security, Risk, and Compliance to meet regulatory and industry obligations.
• Track feature performance and prioritize improvements using metrics.
• Work across Product, Engineering, and Security as the identity requirements contact.

Skills

Product Management

CIAM

Agile delivery

Stakeholder collaboration

Data analysis

Education

Bachelor's degree in technology

Master's degree in technology

Tools

Okta/Auth0

Ping Identity

Azure AD B2C

OAuth 2.0

OpenID Connect

SAML

SCIM

Job description

Zinnia is seeking a Product Manager for Customer Identity & Access Management (CIAM) to shape and deliver authentication, authorization, and user lifecycle features. You will own backlog and collaborate with Engineering and Security to translate requirements into shipped features.

You will partner across teams to balance security with a smooth user experience, manage release planning, and respond to carrier, distributor, and end-user needs.