Product Lead: Payment Experiences & Enrollment

JPMorgan Chase & Co.; Fairfax (DE); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate for Payment Experiences and Services (PxS) to help shape product strategy and delivery for enrollment services in Banking Payments.

You will align cross-functional teams, manage backlogs, and drive execution across the organization, including coordination with India engineering partners and enterprise stakeholders. You will define user stories, lead release planning, and ensure production-ready deployments while maintaining a strong focus on

Qualifications

• 5+ years of experience in product, financial services, technology, project management, or other relevant fields.
• Experience working on projects with multiple stakeholders and technology within a financial domain.
• Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
• Demonstrable experience as an interface between business and technical teams.
• Agile project management experience with tools like JIRA Align, JIRA, Confluence, Lucid.

Responsibilities

• Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
• Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
• Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
• Collaborate with Agility Leads to run Release Planning, Sprint Planning, and reviews/retrospectives.
• Conduct pre-release reviews including regression testing and QA to certify releases as production-ready.
• Work with product leads, developers, operations, and production management teams to research and resolve issues impacting customer experience.

Skills

Stakeholder collaboration

Agile project management

Effective communication

Self-starter/problem solving

Strategic thinking

Execution focus

Tools

Kafka

APIs

JIRA

JIRA Align

Confluence

Lucid

Job description

JPMorgan Chase & Co. is seeking a Senior Associate for Payment Experiences and Services (PxS) to help shape product strategy and delivery for enrollment services in Banking Payments.

You will align cross-functional teams, manage backlogs, and drive execution across the organization, including coordination with India engineering partners and enterprise stakeholders. You will define user stories, lead release planning, and ensure production-ready deployments while maintaining a strong focus on