Senior Associate Product Manager, Payments Platform

JPMorganChase; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Job summary

JPMorganChase seeks a Senior Associate in Connected Commerce Banking Payments to help product-manage shared services for Chase’s payment products. You will collaborate with a NY-based engineering team to modernize legacy patterns into modular, highly available APIs/services with strong production readiness.

You will drive strategy, refine requirements with AI-assisted workflows, and manage a healthy backlog while coordinating release readiness and cross-team delivery.

Qualifications

• 3+ years of experience in product management, platform/service delivery, financial services technology, or relevant project/program roles.
• Experience delivering payments or transaction products that require coordination across multiple systems and stakeholders.
• Experience using AI tools to improve product discovery, planning, documentation, and/or delivery execution.

Responsibilities

• Partner with product leaders and a NY-based engineering squad to shape strategy, roadmap, and delivery plans for a shared payments servicing capability.
• Drive discovery and refinement using AI-assisted workflows and improve documentation quality and traceability.
• Define, prioritize, and clarify epics, features, and user stories; ensure acceptance criteria and non-functional requirements are testable.
• Maintain a healthy backlog and provide executive-ready updates on progress, risks, dependencies, and decisions needed.
• Coordinate release readiness activities, including pre-release reviews, regression/UAT support, and post-release validation.
• Collaborate with Agility Leads to run Release, Sprint Planning, Reviews, and Retrospectives.
• Triage and resolve issues/defects impacting end-to-end payment experiences.
• Manage cross-team dependencies and onboarding/adoption of shared APIs/services.

Skills

Product management

Stakeholder communication

Agile delivery

AI-assisted workflows

Verbal and written communication

Tools

JIRA/JIRA Align

Confluence

Kafka

CI/CD

Microservices

Job description

JPMorganChase seeks a Senior Associate in Connected Commerce Banking Payments to help product-manage shared services for Chase’s payment products. You will collaborate with a NY-based engineering team to modernize legacy patterns into modular, highly available APIs/services with strong production readiness.

You will drive strategy, refine requirements with AI-assisted workflows, and manage a healthy backlog while coordinating release readiness and cross-team delivery.