Senior Product Manager, Payment Experiences & Enrollment

JPMorgan Chase & Co.; Delaware (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate in Payment Experiences and Services (PxS) to drive product strategy and delivery for enrollment services within Banking Payments.

You will work across several teams and business lines to enable customer permissions, limits, enrollment, and notifications. In this role, you’ll partner with product, analytics, business, and engineering teams to align a strong backlog, ensure smooth release cycles, and deliver high-quality, production-ready

Qualifications

• 5+ years of experience in product, financial services, technology, project management, or other relevant fields.
• Experience coordinating with multiple stakeholders and technology within a financial domain.
• Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
• Demonstrable experience as an interface between business and technical teams.
• Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid).
• Self-starter with a mindset focused on problem management/resolution and continuous improvement.
• Effective communication skills for engaging with business and technical stakeholders and management.

Responsibilities

• Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
• Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
• Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
• Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
• Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
• Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.

Skills

Product strategy

Stakeholder mgmt

Agile PM

Microservices

Kafka/APIs

Business liaison

Jira/Confluence

Release planning

Communication

Problem solving

Tools

JIRA Align

JIRA

Confluence

Lucid

Job description

JPMorgan Chase & Co. is seeking a Senior Associate in Payment Experiences and Services (PxS) to drive product strategy and delivery for enrollment services within Banking Payments.

You will work across several teams and business lines to enable customer permissions, limits, enrollment, and notifications. In this role, you’ll partner with product, analytics, business, and engineering teams to align a strong backlog, ensure smooth release cycles, and deliver high-quality, production-ready