Product Knowledge Lead (Fully Remote)

Docplanner Group; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare insurance

Flexible hours and remote work

Career growth and a global team

Job summary

Docplanner Group is the world\'s largest healthcare platform, connecting millions of patients with doctors across multiple countries. We value a remote-friendly culture, flexible hours, and continuous career growth within a global team.

The successful candidate will own product knowledge structure, collaborate in GitHub to extract insights from code, and guide the team from article creation to rigorous fact-checking, ensuring high-quality, reliable documentation across products.

Qualifications

• 4-7 years in technical writing, documentation, or knowledge management.
• Comfortable with Git, GitHub, and reading code.
• Proven ability to teach new ways of working.

Responsibilities

• Own the structure of product knowledge, from content models to quality standards.
• Work in GitHub to extract knowledge from code and keep it current.
• Lead the team from writing articles to checking facts.

Skills

Technical writing

Knowledge management

Fact-checking

Teaching

Team collaboration

Tools

Git

GitHub

Job description

• Own the structure of product knowledge, from content models to quality standards.
• Work in GitHub to extract knowledge from code and keep it current.
• Lead the team from writing articles to checking facts.

Who You Are:

• 4-7 years in technical writing, documentation, or knowledge management.
• Comfortable with Git, GitHub, and reading code.
• Proven ability to teach new ways of working.

What We Offer:

• Healthcare insurance and wellness support.
• Flexible hours and remote work.
• Career growth and a global team.

Docplanner Group

Docplanner Group is the world's largest healthcare platform, connecting 24 million patients with 280k doctors across 13 countries through marketplaces, SaaS, and AI tools. With 3,000+ employees, the company is fast, flexible, and hands-on, focused on helping doctors help patients.