16904 - Product Consultant - GA, On Site

Distro; Georgia; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Insurance: Medical, dental, and

Vision coverage

401(k) with company match

Paid Time Off

Life insurance

Short/Long term disability

Employee assistance program (EAP)

Flexible spending account (FSA)

Health savings account (HSA)

Identity theft protection

Job summary

PrismHR creates software and services for HR Outsourcing providers, including PEOs and ASOs. The Product Consultant on the Professional Services Team implements new customers and advises existing clients on software and industry best practices, bringing deep PEO/ASO/Staffing knowledge, payroll, benefits, and technical insight to projects.

The role leads customers through implementations, guiding them with industry expertise and best-practice guidance to ensure successful outcomes across systems

Qualifications

• 5 years' experience PEO/ASO/Staffing, Payroll and Implementation software.
• Ability to work independently and understand and solve complex problems.
• Excellent verbal/written communication skills, strong presentation skills.
• Experience defining and documenting workflows and processes.

Responsibilities

• Own the customer relationship to understand business requirements and provide best practice guidance for PrismHR solutions.
• Document requirements using functional design documents and statements of work with scope, assumptions, deliverables and hours.
• Independently manage multiple projects to meet quality standards and customer expectations.
• Work with cross-functional teams to develop and implement robust solutions in an Agile environment.
• Design and execute complex merges and customer processes; deliver presentations to customers remotely or in person.

Skills

Independent work

Communication skills

Presentation skills

Job description

Georgia Full-time Posted 2 months ago

Takes about 2 minutes

About Us

PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full \"hire-to-retire\" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just st Practices for the PrismHR core platform.technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business.

Job Summary:

PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sized businesses.

The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software/industry BePrismHR Consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and Technical background is crucial.

Specific Duties and Responsibilities:

Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement PrismHR solutions from both a technical and industry perspectiveDocumentation of requirements using cases in functional design documents - understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for projectResponsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project statusIndependently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectationsWork with a cross functional team to develop and implement robust solutions in an Agile environmentDesign and execute complex merges and customer processesDeliver presentations (remotely and in person) to customers at PrismHR and industry events

Required Education & Experience :

5 years' experience PEO/ASO/Staffing, Payroll and Implementation softwareAbility to work independently and understand and solve complex problemsExcellent verbal/written communication skills, strong presentation skillsAbility to prioritize and handle multiple tasks and projects in a fast-paced environmentExperience defining and documenting workflows and processesStrong technical inclination, and a desire to learn continuously

This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage


• Retirement Plan: 401(k) with company match


• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law


• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.