Product Implementation & Client Onboarding Analyst

JPMorganChase; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorganChase in Charlotte, NC is seeking a Product Implementation Analyst to lead client onboarding initiatives and ensure smooth product transitions to the Chase platform. You will apply project management skills to execute strategic onboarding projects, analyze data, and collaborate with cross-functional teams to deliver accurate results and insights within established routines and procedures.

This role offers growth within a diverse global team and emphasizes stakeholder trust and effective

Qualifications

• Demonstrated ability to apply critical thinking skills to resolve routine queries and elevate unusual situations.
• Proven experience in using influence and persuasion to establish credibility and trust in a professional setting.
• Beginning proficiency in data and tech literacy, with a willingness to understand new/emerging technologies that impact business.
• Developing emotional intelligence skills, with a focus on recognizing, understanding, and managing emotions in professional interactions.

Responsibilities

• Assist in the execution of strategic initiatives and projects related to client onboarding, adhering to established routines and procedures.
• Apply developing critical thinking skills to resolve routine queries and elevate any unusual situation in the onboarding process.
• Utilize beginning proficiency in data and tech literacy to analyze and interpret data, providing continuous insights to inform decisions.
• Contribute to the team's efforts by using influence and persuasion skills to establish credibility and trust during the client onboarding process.
• Enhance emotional intelligence by recognizing, understanding, and managing emotions in professional interactions with clients and team members.

Skills

Critical thinking

Influence and persuasion

Data literacy

Emotional intelligence

Job description

JPMorganChase in Charlotte, NC is seeking a Product Implementation Analyst to lead client onboarding initiatives and ensure smooth product transitions to the Chase platform. You will apply project management skills to execute strategic onboarding projects, analyze data, and collaborate with cross-functional teams to deliver accurate results and insights within established routines and procedures.

This role offers growth within a diverse global team and emphasizes stakeholder trust and effective