Client Onboarding & Implementation Specialist

JPMorgan Chase; Chicago (IL); On-site; USD 29,000 - 44,000; Full time

Job summary

JPMorgan Chase is seeking a Client Onboarding Analyst to join our team across multiple US locations. You will support the onboarding of clients, manage project workstreams, and contribute to a seamless client experience through data-informed decisions.

In this role, you will apply emerging technologies, collaborate with teams, and develop your skills in emotional intelligence to guide interactions with clients and colleagues in a dynamic, global environment.

Qualifications

• Demonstrated ability to apply critical thinking to resolve routine queries and elevated situations.
• Proven experience in using influence and persuasion to establish credibility and trust.
• Beginning proficiency in data and tech literacy, with openness to new technologies that impact business.
• Developing emotional intelligence skills for professional interactions.

Responsibilities

• Assist in the execution of strategic onboarding initiatives and projects.
• Apply developing critical thinking to resolve routine queries and escalate unusual situations.
• Use data literacy to analyze information and provide ongoing insights to decisions.
• Leverage influence to build credibility and trust during client onboarding.
• Enhance emotional intelligence in interactions with clients and teammates.

Skills

Critical thinking

Influence & persuasion

Data literacy

Emotional intelligence

Job description

JPMorgan Chase is seeking a Client Onboarding Analyst to join our team across multiple US locations. You will support the onboarding of clients, manage project workstreams, and contribute to a seamless client experience through data-informed decisions.

In this role, you will apply emerging technologies, collaborate with teams, and develop your skills in emotional intelligence to guide interactions with clients and colleagues in a dynamic, global environment.