Product Guide: Elevate Guest Experience & Brand Ambassador

ARC; Washington (District of Columbia); On-site; USD 43,000 - 48,000; Part time

Benefits offered by this job

Employee discounts

Growth opportunities

Work from outdoors and community

Paid time off

Event & training programs

Job summary

Arc'teryx is hiring a Part-time Product Guide in Washington, DC area. You’ll be the face of the brand on the retail floor, sharing technical product knowledge and solving guest questions with a hands-on, outdoors-oriented approach.

You’ll develop product expertise, engage with guests authentically, and support merchandising and store initiatives alongside leadership. This role emphasizes flexibility and community brand advocacy.

Qualifications

• Customer service mindset required.
• Ability to solve guests' issues quickly.
• Willingness to adapt to changing store needs.

Responsibilities

• Deliver best-in-class brand experience with product knowledge.
• Weave product information into guest interactions authentically.
• Champion Arc'teryx as a brand ambassador in-store and in the community.
• Support store projects and initiatives with leadership teams.
• Provide feedback on merchandising and in-store experience to drive sales.

Skills

Customer service

Problem solving

Flexibility

Autonomy

Collaboration

Job description

Arc'teryx is hiring a Part-time Product Guide in Washington, DC area. You’ll be the face of the brand on the retail floor, sharing technical product knowledge and solving guest questions with a hands-on, outdoors-oriented approach.

You’ll develop product expertise, engage with guests authentically, and support merchandising and store initiatives alongside leadership. This role emphasizes flexibility and community brand advocacy.