Product-Focused Ops Engineer, Customer Success

SPACE EXPLORATION TECHNOLOGIES CORP; Bastrop (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

SPACE EXPLORATION TECHNOLOGIES CORP is seeking a Technical Operations Engineer for its Starlink project in Bastrop, Texas. This role involves enhancing user experiences through metrics analysis and cross-functional collaboration. Candidates should possess a Bachelor’s degree in engineering and have over 2 years of relevant experience, particularly in technology sectors. Proficiency in Python, SQL, or similar languages is preferred. The position may require extended hours and travel as needed.

Qualifications

• 2+ years of experience in venture capital, management consulting, or operations/product management.
• Willingness to dive deep into technical topics.

Responsibilities

• Understand and drive core user metrics.
• Work cross-functionally to improve user experience.
• Manage feature launches and software automation projects.

Skills

Data analysis using Python, SQL, or R

Technical competence

Excellent verbal and written communication

Problem-solving skills

Self-starter attitude

Education

Bachelor’s degree in an engineering discipline

Job description

SPACE EXPLORATION TECHNOLOGIES CORP is seeking a Technical Operations Engineer for its Starlink project in Bastrop, Texas. This role involves enhancing user experiences through metrics analysis and cross-functional collaboration. Candidates should possess a Bachelor’s degree in engineering and have over 2 years of relevant experience, particularly in technology sectors. Proficiency in Python, SQL, or similar languages is preferred. The position may require extended hours and travel as needed.