Product Experience Design Lead (Remote, Strategy & Impact)

Cardinal Health, Inc.; Boise (ID); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Parental leave

Job summary

Cardinal Health is seeking a Product Experience Design Lead to drive the quality and impact of product experiences across a portfolio. You will partner with Product, Engineering, and Business leaders to shape strategy, guide execution, and ensure measurable customer value.

This role is an individual contributor focused on expert guidance, with a strong emphasis on user-centered design, healthcare domain knowledge, and portfolio-level collaboration.

Qualifications

• 8+ years designing digital products, services, or enterprise experiences preferred.
• Demonstrated success leading complex product initiatives within cross-functional environments.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.
• Experience leading workshops, discovery activities, and strategic planning sessions.

Responsibilities

• Serve as the primary Product Experience leader for the assigned business or product portfolio.
• Partner with product, engineering, and business leaders to influence roadmap decisions and outcomes.
• Lead discovery efforts to identify customer needs and opportunities.
• Translate research and data into clear product recommendations and outcomes.
• Guide research and design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity and clarify problems before solutions are defined.
• Ensure experience quality across workstreams and maintain a high standard.
• Identify experience gaps and opportunities for portfolio-level improvements.
• Advocate for users while balancing constraints and risks.
• Connect experience decisions to measurable customer and business impact.
• Influence stakeholders through storytelling and executive communication.

Skills

Human-centered design

Product strategy

Executive influence

Stakeholder mgmt

Systems thinking

UX design

AI-enabled products

Journey mapping

Job description

Cardinal Health is seeking a Product Experience Design Lead to drive the quality and impact of product experiences across a portfolio. You will partner with Product, Engineering, and Business leaders to shape strategy, guide execution, and ensure measurable customer value.

This role is an individual contributor focused on expert guidance, with a strong emphasis on user-centered design, healthcare domain knowledge, and portfolio-level collaboration.