Remote Product Experience Design Lead — Strategy & Impact

Cardinal Health, Inc.; City of Albany (NY); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account

401k savings plan

MyFlexPay access

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States is seeking a Product Experience Design Lead to drive quality and impact across a portfolio of products and initiatives. You will partner with Product, Engineering, and Business leaders to shape strategy and guide execution for customer-centered experiences.

The role is an individual contributor, requiring strong storytelling, facilitation, and collaboration skills to balance user needs with technical and business constraints. Remote nationwide.

Qualifications

• 8+ years of experience designing digital products, services, or enterprise experiences.
• Demonstrated success leading complex product initiatives within cross-functional environments.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.
• Strong strategic thinking and business acumen for guiding product direction.
• Excellent communication and executive-influence abilities with stakeholders.

Responsibilities

• Serve as the primary Product Experience leader and trusted advisor for your assigned business or product portfolio.
• Partner with product, engineering, and business leaders to influence roadmap decisions and customer outcomes.
• Lead discovery efforts to uncover user needs and opportunities.
• Translate research, data, and business inputs into clear product recommendations.
• Own and guide research and design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity and clarify problems before solutions are defined.
• Ensure experience quality across workstreams and maintain a high quality bar.
• Identify experience gaps, design debt, and portfolio-level opportunities.
• Advocate for users while balancing technical and business constraints.
• Influence stakeholders through storytelling, facilitation, and executive communication.
• Contribute to shared Product Experience standards and best practices.

Skills

Human-centered design

Strategic thinking

Business acumen

Product thinking

Communication

Executive influence

Stakeholder management

Systems thinking

Interaction design

Information architecture

Decision-making

Facilitation

Influence without authority

Tools

Design systems

Job description

Cardinal Health in the United States is seeking a Product Experience Design Lead to drive quality and impact across a portfolio of products and initiatives. You will partner with Product, Engineering, and Business leaders to shape strategy and guide execution for customer-centered experiences.

The role is an individual contributor, requiring strong storytelling, facilitation, and collaboration skills to balance user needs with technical and business constraints. Remote nationwide.