Remote Product Experience Design Lead

Cardinal Health, Inc.; Phoenix (AZ); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account

401k savings plan

MyFlexPay access

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking an experienced Product Experience Design Lead to drive the quality and impact of product experiences across a portfolio. This role partners with Product, Engineering, and Business leaders to shape strategy, guide execution, and ensure measurable customer and business value.

As an individual contributor, you will lead through expertise, advocate for users, and translate research into cohesive solutions across healthcare and enterprise software products.

Qualifications

• 8+ years designing digital products, services, or enterprise experiences.
• Experience leading complex product initiatives in cross-functional environments.
• Expertise in human-centered design and customer-centered decision-making.
• Strong communication, storytelling, and executive influence skills.

Responsibilities

• Serve as the primary Product Experience leader for your assigned portfolio.
• Influence roadmap decisions with product, engineering, and business leaders.
• Lead discovery to uncover user needs and opportunities.
• Translate research into clear product and experience recommendations.
• Guide research and design decisions within your area of responsibility.
• Collaborate to ensure experience quality across workstreams.

Skills

Human-centered design

Product strategy

Executive influence

Stakeholder management

Systems thinking

Interaction design

Information architecture

Facilitation

Workshop leadership

Healthcare/enterprise software exp

Tools

Design systems

Accessibility standards

Governance frameworks

AI-enabled products

Journey mapping

Service design

Research synthesis

Job description

Cardinal Health is seeking an experienced Product Experience Design Lead to drive the quality and impact of product experiences across a portfolio. This role partners with Product, Engineering, and Business leaders to shape strategy, guide execution, and ensure measurable customer and business value.

As an individual contributor, you will lead through expertise, advocate for users, and translate research into cohesive solutions across healthcare and enterprise software products.