Product Experience Design Lead - Remote Strategy and Impact

Cardinal Health, Inc.; Madison (WI); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Product Experience Design Lead to drive the quality, direction, and impact of product experiences across a portfolio of products and initiatives. This is an individual contributor role that partners with Product, Engineering, and Business leaders to shape strategy, guide execution, and ensure experiences deliver measurable customer and business value.

Anticipated salary range and benefits accompany a comprehensive package, reflecting Cardinal Health’s commitment to

Qualifications

• 8+ years of experience designing digital products, services, or enterprise experiences preferred.
• Demonstrated success leading complex product initiatives within cross-functional environments.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.
• Experience leading workshops, discovery activities, and strategic planning sessions.

Responsibilities

• Serve as the primary Product Experience leader and trusted advisor for your assigned business or product portfolio.
• Partner with product, engineering, and business leaders to influence roadmap decisions, priorities, and customer-centered outcomes.
• Actively participate in planning activities, helping teams identify opportunities, manage risk, and align investments to customer and business needs.
• Lead discovery efforts to uncover customer needs, workflow challenges, operational constraints, and strategic opportunities.
• Translate research, data, and business inputs into clear product and experience recommendations.
• Own and guide research and design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity, helping clarify problems before solutions are defined.
• Ensure experience quality across workstreams and hold a consistent quality bar for products, features, and initiatives.
• Proactively identify experience gaps, design debt, customer friction, and portfolio-level opportunities.
• Advocate for users while balancing technical, operational, and business constraints.
• Provide constructive challenge when product direction introduces experience risk and recommend alternative approaches.
• Connect experience decisions to measurable customer and business outcomes.
• Influence stakeholders through storytelling, facilitation, workshop leadership, and executive communication.
• Contribute to shared Product Experience standards, patterns, frameworks, and best practices.
• Support peer growth through collaboration, feedback, and thought leadership without direct people-management responsibilities.

Skills

Human-centered design

Product strategy

Executive influence

Stakeholder management

Systems thinking

Interaction design

Information architecture

Facilitation

Workshop leadership

Design systems

Job description

Cardinal Health is seeking a Product Experience Design Lead to drive the quality, direction, and impact of product experiences across a portfolio of products and initiatives. This is an individual contributor role that partners with Product, Engineering, and Business leaders to shape strategy, guide execution, and ensure experiences deliver measurable customer and business value.

Anticipated salary range and benefits accompany a comprehensive package, reflecting Cardinal Health’s commitment to