Remote Product Experience Lead: Strategy & Impact

Cardinal Health; Augusta (ME); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health is seeking a Product Experience Design Lead to drive the quality and impact of product experiences across a broad portfolio. This individual contributor role partners with Product, Engineering, and Business leaders to shape strategy, guide execution, and deliver measurable customer and business value.

The candidate will lead research and design decisions, influence roadmap priorities, and ensure experience quality across initiatives, while advocating for users within healthcare

Qualifications

• 8+ years of experience designing digital products, services, or enterprise experiences preferred.
• Experience leading complex product initiatives within cross-functional environments.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.
• Strong competencies in: Strategic Thinking & Business Acumen; Product Thinking & Concept Development; Communication & Executive Influence; Stakeholder Management; Systems Thinking; Interaction Design & Information Architecture; Decision-Making & Facilitation.
• Experience designing healthcare, logistics, supply chain, or enterprise software products preferred.

Responsibilities

• Serve as the primary Product Experience leader and trusted advisor for your assigned business or product portfolio.
• Partner with product, engineering, and business leaders to influence roadmap decisions, priorities, and customer-centered outcomes.
• Actively participate in planning activities, helping teams identify opportunities, manage risk, and align investments to customer and business needs.
• Lead discovery efforts to uncover customer needs, workflow challenges, operational constraints, and strategic opportunities.
• Translate research, data, and business inputs into clear product and experience recommendations.
• Own and guide research and design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity, helping clarify problems before solutions are defined.
• Ensure experience quality across workstreams and hold a consistent quality bar for products, features, and initiatives.
• Advocate for users while balancing technical, operational, and business constraints.

Skills

Product strategy

Human-centered design

Stakeholder management

Executive influence

Cross-functional collaboration

Design systems

Journey mapping

Facilitation

Healthcare domain knowledge

AI-enabled products

Job description

Cardinal Health is seeking a Product Experience Design Lead to drive the quality and impact of product experiences across a broad portfolio. This individual contributor role partners with Product, Engineering, and Business leaders to shape strategy, guide execution, and deliver measurable customer and business value.

The candidate will lead research and design decisions, influence roadmap priorities, and ensure experience quality across initiatives, while advocating for users within healthcare