Product Experience Design Lead — Remote, Strategic Impact

Cardinal Health, Inc.; San Juan (PR); Remote; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Paid time off

HSA

401k plan

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a Product Experience Design Lead to drive the quality and impact of product experiences across a portfolio.

This individual contributor role partners with Product, Engineering, and Business leaders to shape strategy and guide execution in a remote, nationwide setting. You will lead discovery, translate research into recommendations, own design decisions, and influence roadmap through storytelling and facilitation.

Qualifications

• 8+ years of experience designing digital products, services, or enterprise experiences preferred.
• Expertise in human-centered design, product strategy, and customer-centered decision-making.
• Strong competencies in: Strategic Thinking, Business Acumen; Product Thinking; Communication & Executive Influence; Stakeholder Management.
• Experience leading workshops, discovery activities, and strategic planning sessions.
• Ability to connect user needs, business goals, technical constraints, and operational realities into cohesive solutions.
• Experience designing healthcare, logistics, supply chain, or enterprise software products preferred.

Responsibilities

• Serve as the primary Product Experience leader for your assigned business or product portfolio.
• Partner with product, engineering, and business leaders to influence roadmap priorities and outcomes.
• Lead discovery to identify opportunities, risks, and investments aligned to customer and business needs.
• Translate research, data, and inputs into clear product and experience recommendations.
• Own and guide research and design decisions within your area of responsibility.
• Lead cross-functional teams through ambiguity to clarify problems before solutions are defined.
• Ensure experience quality across workstreams and maintain a consistent quality bar.
• Advocate for users while balancing technical, operational, and business constraints.
• Influence stakeholders through storytelling, facilitation, and executive communication.
• Contribute to shared Product Experience standards and best practices.

Skills

Human-centered design

Product strategy

Executive influence

Stakeholder management

Systems thinking

Interaction design

Facilitation

Storytelling

Tools

Design systems

Research synthesis

Journey mapping

Accessibility standards

Job description

Cardinal Health, Inc. is seeking a Product Experience Design Lead to drive the quality and impact of product experiences across a portfolio.

This individual contributor role partners with Product, Engineering, and Business leaders to shape strategy and guide execution in a remote, nationwide setting. You will lead discovery, translate research into recommendations, own design decisions, and influence roadmap through storytelling and facilitation.