Product Education & Guest Experience Specialist

Lululemon Athletica; Pasadena (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Job summary

lululemon in Pasadena, CA seeks an Educator to deliver world‑class guest service, share top‑quality product education, and connect with our community. You will engage guests, guide purchases, and support store operations while upholding our inclusive culture.

The role emphasizes teamwork, adaptability, and a passion for helping guests move, grow, and feel supported in a luxury retail environment. Evening and weekend availability is expected.

Qualifications

• Excellent guest service and communication skills.
• Ability to listen to guests and tailor product education to needs.
• Flexible schedule including evenings, weekends, and holidays.
• Legal right to work in the United States.

Responsibilities

• Interact with guests to ensure a great guest experience and value guests’ time.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value and benefits.
• Perform end-to-end guest transactions and support omnichannel programs.
• Move dynamically on the floor to engage with guests and attend to store needs.
• Receive guest feedback and collaborate with leadership to improve service.

Skills

Guest experience

Communication

Teamwork

Adaptability

Product knowledge

Education

High school diploma or equivalent

Job description

lululemon in Pasadena, CA seeks an Educator to deliver world‑class guest service, share top‑quality product education, and connect with our community. You will engage guests, guide purchases, and support store operations while upholding our inclusive culture.

The role emphasizes teamwork, adaptability, and a passion for helping guests move, grow, and feel supported in a luxury retail environment. Evening and weekend availability is expected.