Product Designer: Digital Lending Workflows & Automation

U.S. Bank; Milwaukee (WI); On-site; USD 98,000 - 116,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Product Designer to shape and improve the end-to-end commercial lending experience across nCino and Moody's CreditLens.

You will work with business partners, technology teams, and vendors to translate needs into actionable requirements, document processes, and drive scalable solutions. In this role, you will support discovery, design, and continuous improvement; participate in Agile ceremonies; and help align roadmaps with strategic initiatives.

Qualifications

• Product management experience.
• Experience in Product Design, Product Ownership, Business Analysis, Product Management, or a related discipline.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills with the ability to effectively engage technical and non-technical audiences.
• Ability to manage competing priorities and deliver results in a fast-paced environment.
• Experience gathering requirements, documenting user stories, business processes, and supporting Agile delivery teams.
• Proven ability to collaborate across cross-functional teams and influence outcomes without direct authority.

Responsibilities

• Support product discovery, design, enhancement, and continuous improvement efforts across both nCino and Moody's CreditLens.
• Partner with business stakeholders, technology teams, operations partners, and vendors to understand challenges, identify opportunities, and develop effective product solutions.
• Translate business needs into user stories, process flows, acceptance criteria, and product requirements.
• Analyze end-to-end commercial lending workflows to identify opportunities for automation, simplification, operational efficiency, and improved user experiences.
• Gather and document business requirements while serving as a liaison between business partners and technology teams.
• Collaborate with Moody's and nCino partners to support platform enhancements, upgrades, integrations, and issue resolution activities.
• Participate in Agile ceremonies including backlog refinement, sprint planning, testing activities, and release readiness efforts.
• Assist product leadership with roadmap planning, prioritization, and delivery of strategic initiatives.
• Support User Acceptance Testing (UAT), defect management, and production readiness activities.

Skills

Product Management

Product Design

Product Ownership

Business Analysis

Agile Delivery

Communication

Requirements Gathering

Stakeholder Collaboration

Job description

U.S. Bank is seeking a Product Designer to shape and improve the end-to-end commercial lending experience across nCino and Moody's CreditLens.

You will work with business partners, technology teams, and vendors to translate needs into actionable requirements, document processes, and drive scalable solutions. In this role, you will support discovery, design, and continuous improvement; participate in Agile ceremonies; and help align roadmaps with strategic initiatives.