Product Designer - Lending Platforms & Workflow Innovation

U.S. Bank; Charlotte (NC); Sur place; USD 98 000 - 116 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Sick and Safe Leave

Parental leave

Résumé du poste

U.S. Bank is seeking a skilled Product Designer to support the ongoing evolution of nCino and Moody's CreditLens product portfolios.

You will bridge business stakeholders, technology teams, and vendors to streamline commercial lending workflows and deliver scalable solutions. You will gather requirements, define future-state processes, and help deliver enhancements that drive value and operational efficiency across multiple platforms.

Qualifications

• Product management experience.
• Experience in Product Design, Product Ownership, Business Analysis, Product Management, or a related discipline.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills with the ability to effectively engage technical and non-technical audiences.
• Ability to manage competing priorities and deliver results in a fast-paced environment.
• Experience gathering requirements, documenting user stories, business processes, and supporting Agile delivery teams.
• Proven ability to collaborate across cross-functional teams and influence outcomes without direct authority.

Responsabilités

• Support product discovery, design, enhancement, and continuous improvement efforts across both nCino and Moody's CreditLens.
• Partner with business stakeholders, technology teams, operations partners, and vendors to understand challenges, identify opportunities, and develop effective product solutions.
• Translate business needs into user stories, process flows, acceptance criteria, and product requirements.
• Analyze end-to-end commercial lending workflows to identify opportunities for automation, simplification, operational efficiency, and improved user experiences.
• Gather and document business requirements while serving as a liaison between business partners and technology teams.
• Collaborate with Moody's and nCino partners to support platform enhancements, upgrades, integrations, and issue resolution activities.
• Participate in Agile ceremonies including backlog refinement, sprint planning, testing activities, and release readiness efforts.
• Assist product leadership with roadmap planning, prioritization, and delivery of strategic initiatives.
• Support User Acceptance Testing (UAT), defect management, and production readiness activities.
• Contribute to cross-platform solutions that improve data flow, process integration, and operational effectiveness between CreditLens and nCino.
• Document business processes, workflows, and solution designs to support ongoing product maturity and knowledge sharing.
• Build strong relationships across the SCS CoE and serve as a trusted partner for stakeholders involved in lending and credit-related processes.
• Influence stakeholders and drive alignment across multiple teams to support successful delivery of business and technology initiatives.
• Stay informed on industry trends, commercial lending technology, and product management best practices to drive continuous improvement.

Connaissances

Product management

Stakeholder collaboration

Agile methodologies

Requirements gathering

Outils

nCino

Moody's CreditLens

Description du poste

U.S. Bank is seeking a skilled Product Designer to support the ongoing evolution of nCino and Moody's CreditLens product portfolios.

You will bridge business stakeholders, technology teams, and vendors to streamline commercial lending workflows and deliver scalable solutions. You will gather requirements, define future-state processes, and help deliver enhancements that drive value and operational efficiency across multiple platforms.