Product Designer, Commercial Lending Platforms

U.S. Bank; Denver (CO); On-site; USD 98,000 - 116,000; Full time

Job summary

U.S. Bank in Denver is seeking a Product Designer to help evolve nCino and Moody’s CreditLens portfolios. You will bridge business and technology, shape end-to-end commercial lending experiences, and identify opportunities to streamline workflows and deliver scalable solutions.

The role emphasizes Product Ownership, Business Analysis, and Agile delivery. You’ll gather requirements, define future-state processes, support enhancements, and collaborate with cross-functional partners to improve

Qualifications

• Product management experience
• Experience in Product Design, Product Ownership, Business Analysis, Product Management, or a related discipline.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills with the ability to effectively engage technical and non-technical audiences.

Responsibilities

• Support product discovery, design, enhancement, and continuous improvement across both nCino and Moody’s CreditLens.
• Partner with business stakeholders, technology teams, operations partners, and vendors to understand challenges, identify opportunities, and develop effective product solutions.
• Translate business needs into user stories, process flows, acceptance criteria, and product requirements.
• Analyze end-to-end commercial lending workflows to identify opportunities for automation, simplification, operational efficiency, and improved user experiences.
• Gather and document business requirements while serving as a liaison between business partners and technology teams.
• Collaborate with Moody’s and nCino partners to support platform enhancements, upgrades, integrations, and issue resolution activities.
• Participate in Agile ceremonies including backlog refinement, sprint planning, testing activities, and release readiness efforts.
• Assist product leadership with roadmap planning, prioritization, and delivery of strategic initiatives.
• Support User Acceptance Testing (UAT), defect management, and production readiness activities.
• Contribute to cross-platform solutions that improve data flow, process integration, and operational effectiveness between CreditLens and nCino.
• Document business processes, workflows, and solution designs to support ongoing product maturity and knowledge sharing.
• Build strong relationships across the SCS CoE and serve as a trusted partner for stakeholders involved in lending and credit-related processes.
• Influence stakeholders and drive alignment across multiple teams to support successful delivery of business and technology initiatives.
• Stay informed on industry trends, commercial lending technology, and product management best practices to drive continuous improvement.

Skills

Product Designer

Product Ownership

Business Analysis

Process Improvement

Workflow Design

Agile delivery

Stakeholder collaboration

Tools

nCino

Moody’s CreditLens

Salesforce

Job description

U.S. Bank in Denver is seeking a Product Designer to help evolve nCino and Moody’s CreditLens portfolios. You will bridge business and technology, shape end-to-end commercial lending experiences, and identify opportunities to streamline workflows and deliver scalable solutions.

The role emphasizes Product Ownership, Business Analysis, and Agile delivery. You’ll gather requirements, define future-state processes, support enhancements, and collaborate with cross-functional partners to improve