Product Designer

U.S. Bank National Association; Denver (CO); On-site; USD 98,000 - 116,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Paid Vacation

Retirement Plan

Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank National Association is seeking a Product Designer to evolve the commercial lending experience across nCino and Moody’s CreditLens.

You will partner with business, technology, vendors, and product leadership to deliver impactful solutions that streamline workflows and improve user experiences. Responsibilities include driving discovery, converting business needs into user stories and acceptance criteria, and coordinating with Moody’s and nCino teams for platform enhancements and

Qualifications

• Experience translating business needs into user stories and acceptance criteria.
• Ability to map processes and design product requirements for complex lending workstreams.
• Experience supporting cross-functional Agile delivery teams and governance.

Responsibilities

• Drive product discovery and enhancements for nCino and Moody’s CreditLens portfolios.

Skills

Product management experience

Product design / ownership

Analytical thinking

Communication skills

Agile delivery

Stakeholder collaboration

Tools

nCino

Moody’s CreditLens

Salesforce

Agile

Job description

U.S. Bank is seeking a Product Designer to help evolve the commercial lending experience across nCino and Moody’s CreditLens, partnering across business, technology, vendors, and product leadership.

Responsibilities

• Drive product discovery, design, enhancements, and continuous improvement for nCino and Moody’s CreditLens portfolios
• Collaborate with business stakeholders, technology teams, operations partners, and vendors to surface challenges, identify opportunities, and deliver product solutions
• Convert business needs into user stories, process flows, acceptance criteria, and product requirements
• Review end-to-end commercial lending workflows to find opportunities for automation, simplification, operational efficiency, and improved user experiences
• Collect and document business requirements while acting as a liaison between business partners and technology teams
• Coordinate with Moody’s and nCino partners to support platform enhancements, upgrades, integrations, and issue resolution
• Participate in Agile ceremonies, including backlog refinement, sprint planning, testing activities, and release readiness
• Support product leadership with roadmap planning, prioritization, and delivery of strategic initiatives
• Assist with User Acceptance Testing (UAT), defect management, and production readiness activities
• Contribute to cross-platform solutions that improve data flow, process integration, and operational effectiveness between CreditLens and nCino
• Document business processes, workflows, and solution designs to support product maturity and knowledge sharing
• Build trusted relationships across the SCS CoE and support stakeholders involved in lending and credit-related processes
• Influence stakeholders and drive alignment across multiple teams to support successful business and technology delivery
• Stay current on industry trends in commercial lending technology and product management best practices to support continuous improvement

Requirements

• Product management experience
• Experience in Product Design, Product Ownership, Business Analysis, Product Management, or a related discipline
• Strong analytical, problem-solving, and critical thinking skills
• Excellent written and verbal communication skills, able to engage technical and non-technical audiences
• Ability to manage competing priorities and deliver results in a fast-paced environment
• Experience gathering requirements, documenting user stories, business processes, and supporting Agile delivery teams
• Proven ability to collaborate across cross-functional teams and influence outcomes without direct authority

Preferred

• Experience supporting financial services, commercial lending, underwriting, credit, loan origination, or banking-related platforms
• Familiarity with nCino, Salesforce, Moody’s CreditLens, or similar commercial lending and credit analysis solutions
• Experience with Agile methodologies, backlog management, sprint planning, and release delivery
• Experience conducting UAT and supporting production implementations
• Experience with process mapping, workflow analysis, operational improvement initiatives, and business process redesign
• Understanding of commercial banking workflows and the lending lifecycle, including credit underwriting, portfolio management, and related operational processes

Technologies

• nCino
• Moody’s CreditLens
• Salesforce
• Agile

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Location: Denver, CO (onsite)

Salary: USD 98,175 - 115,500 per yearly