Product Delivery Manager Agile Lead

JPMorgan Chase & Co.; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX seeks an experienced Scrum Master/Agile Lead to guide multiple teams through agile ceremonies, deliver end-to-end planning, and support a mature agile operating model.

You will collaborate with Product Owners, Engineering, Design, Data, and Risk partners to remove blockers, measure delivery metrics, and drive continuous improvement across programs while ensuring governance requirements are met.

Qualifications

• Experience as a Scrum Master/Agile Lead in product and technology environments.
• Proven ability to guide multiple workstreams and stakeholders.
• Strong facilitation, conflict resolution, and communication skills.

Responsibilities

• Lead Scrum ceremonies and coach teams on Agile principles.
• Own end-to-end delivery planning, milestones, risks, and release readiness.
• Support Agile transformation initiatives and governance with measurable outcomes.
• Collaborate with Product Owners, Engineering, Design, Data, Operations, and Risk partners.
• Establish and monitor delivery metrics to improve throughput and predictability.
• Identify bottlenecks and drive continuous improvements across programs.
• Coordinate cross-team planning and manage dependencies.

Skills

Scrum Master

Agile coaching

Delivery management

Stakeholder management

Facilitation

Tools

Jira

Confluence

SAFe

Job description

Key Responsibilities

Agile leadership & coaching: Serve as an Agile Lead/Scrum Master for multiple teams—facilitate Agile ceremonies, coach teams and stakeholders on Agile principles, and reinforce healthy team norms.

Delivery execution: Own end-to-end delivery planning and execution—scope, milestones, capacity, dependencies, risks/issues, and release readiness.

Transformation enablement: Contribute to Agile transformation initiatives (ways of working, operating model changes, metrics, tooling), helping teams adopt consistent practices and improve maturity over time.

Stakeholder management: Partner with Product Owners/Managers, Engineering leads, Design, Data, Operations, and Risk/Control partners to align priorities, manage trade-offs, and ensure clear decision-making.

Metrics & transparency: Establish and maintain delivery/flow metrics (e.g., throughput, cycle time, predictability, quality signals), and produce clear status and insights for leadership.

Continuous improvement: Identify bottlenecks and systemic issues, lead retrospectives beyond the team level, and drive actionable improvements to increase speed and quality sustainably.

Cross-team coordination: Manage dependencies across teams and/or platforms; coordinate integrated planning and delivery across multiple workstreams where required.

Governance & controls (as applicable): Ensure delivery artifacts and routines support required governance, documentation, and control expectations.

Required Qualifications

Experience as a Scrum Master and/or Agile Lead, and strong understanding of Agile delivery practices (Scrum, Kanban, Lean fundamentals).

Proven delivery management experience in a product and technology environment (multiple workstreams, dependencies, and stakeholder groups).

Ability to influence without authority; strong facilitation, conflict resolution, and communication skills.

Demonstrated track record improving delivery outcomes (predictability, cycle time, quality, team health) using data and practical interventions.

Comfort working in a regulated / controlled environment with multiple stakeholders and governance touchpoints.

Strong organizational skills—can manage competing priorities, ambiguity, and shifting timelines.

Preferred Qualifications

Certifications: CSM/PSM, SAFe (SSM/SA/POPM), ICAgile (or equivalent).

Experience supporting Agile transformation at scale (multi-team, program, or portfolio level).

Familiarity with Agile tooling and reporting (e.g., Jira/Confluence) and practical metric design.

Experience with modern product delivery practices (discovery-to-delivery, OKRs, experiment-driven delivery).