Scrum Master

TechDigital Group; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is looking for an Agile Coach to drive delivery that provides business value while ensuring adherence to Agile practices. You will facilitate Scrum ceremonies, manage flow of work, and support team performance by resolving impediments.

The ideal candidate has experience with Agile frameworks, strong risk management skills, and excels in communication and leadership within a matrix environment.

Join us in Charlotte, North Carolina, to lead high-performing cross-functional teams.

Responsibilities

• Support Agile delivery ensuring alignment with practices.
• Facilitate the Scrum Agile ceremonies for the teams.
• Manage flow of work effectively to deliver value.
• Perform Agile team health checks and continuous improvement goals.
• Protect team from distractions and support resolution of impediments.
• Facilitate team events and promote productivity.
• Communicate delivery of work product and escalate key risks.
• Establish and monitor product-area goals.
• Facilitate collaboration between stakeholders.
• Own and prioritize the product area backlog.
• Coordinate with other product owners.
• Define and refine user stories with acceptance criteria.
• Ensure all known work is added to the backlog.
• Maintain a healthy backlog of items linked appropriately.
• Accept user stories that meet acceptance criteria.
• Participate in all product area events.
• Resolve sequencing and prioritization conflicts.
• Inspire high-performing, cross-functional teams.
• Be available for team questions and escalated impediments.
• Maintain communication with product manager and delivery teams.
• Coordinate with business analysts and supporting roles.

Skills

Human centered design principles

Risk management leadership skills

Dependency management skills

Effective communication

Leading organizational change

Matrix environment influence

Leading delivery teams

Comfortable with ambiguity

Experience with Agile practices

Tools

Jira

Confluence

Job description

• Support Agile delivery that provides business value and delivers quality results ensuring alignment and adherence to Agile practices, managing capacity and mitigating risk.
• Facilitate the Scrum Agile ceremonies for the teams.
• Ensure the flow of work is systemically managed to effectively and efficiently deliver value, including partnering with Product Owner to ensure a healthy backlog.
• Perform and share regular Agile team health checks and enable the team to incorporate targets into continuous improvement goals.
• Protect the team from distractions and support the resolution of their impediments so they can focus on their commitments and maximize the benefit of the team's performance potential.
• Facilitate team events, engaging team members while promoting productivity and addressing impediments.
• Works with Product Owner to communicate delivery of work product from the delivery team and escalates key risks and issues impeding delivery team effectiveness.
• Establishing, communicating, and monitoring product-area goals and performance indicators.
• Facilitating frequent collaboration between stakeholders.
• Actively owning the prioritization of a clearly understood product area backlog aligned to product area vision and goals.
• Coordinating with other product owners in service of the customer experience.
• Defining and refining user stories, including business readiness stories, ensuring acceptance criteria is clearly understood by the team.
• Responsible for ensuring that all known work is added to the backlog and made transparent.
• Maintain a healthy backlog of items that are linked appropriately (Story → Feature → Epic).
• Accepting user stories after they have met the acceptance criteria and the definition of done.
• Actively participating in all product area events.
• Identifying and resolving sequencing and prioritization conflicts across products and product areas.
• Inspiring and leading high-performing, cross-functional teams.
• Being available to the team to answer questions and address escalated impediments.
• Maintaining continuous and cadenced communication with the product manager and delivery teams
• Coordinating with business analysts, delivery coordinators, POs, and supporting roles that are shared across delivery teams.

Recommended skills

• Experience with human centered design principles
• Strong risk management leadership skills
• Strong dependency management skills
• Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership
• Ability to influence and lead organizational change in a dynamic environment
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Experience working with and leading delivery teams
• Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead
• Experience with Agile practices, and frameworks (e.g., Kanban, Scrum, etc.) and workflow, and collaboration tools, such as Confluence, and Jira